Highly Recommend… Booked Elfie for a ride from Schipol airport to our hotel—family of 4. We were tired and an overwhelmed after our overnight flight and a bit confused about where to meet. Called the contact number and the customer service rep was amazing and called the driver and patched us through to talk to him. He told us where to meet and she stayed on the line until we found our driver. Driver was courteous and ride to our hotel was seamless. Van was spotless.

inadmissible The driver was supposed to wait me at the arrivals gate holding a sign with my name at 23.30h. Instead of this, he sent me several whatsapp asking: "where are you?""go outside de building and look for pillar A5" "I remind you that you 45 minutes to come since the plane lands" all these messages BEFORE 23.30h... Besides, once I arrived to "pillar A5" he was not there so I sent him a whatsapp and his answer was "send me a photo"... Finally he arrived 5 minutes later. I think it is absolutely inadmissible and my customer experience was tremendously poor...

Comfortable Ride The driver arrived early, and communication was clear. The car ride is comfortable.

Extremely easy to communicate with Extremely easy to communicate with. He arrive very early for us Thank you so much

Book airport drop directly with the transportation firm The service rendered by Elife was satisfactory. The driver was very courteous. The only undesirable part was the additional charge levied for delaying the pickup by one hour. Apparently, we did a mistake booking the ride through Expedia, which surprisingly booked the hotel pickup 4 hours before a domestic flight for a 20 minutes trip and we had to request Elife to delay the pickup.