Lucia Perez
GBNo answer from you customer service support team Very disappointed! Emailed 24 hours ago asking abound your customer service satisfaction emblem to match A lower price if I found one and I haven't had a reply from you. Also I try calling the number it appears on the purchase confirmation email and that phone has been disconnected at least take the time to edit and make the changes need it to the correspondence you email out.
Babul Kumar
GBFelt Duped as Rep Lied over the phone about the seat location We were in Vegas and wanted to attend the show. Called these guys and before purchasing, I clearly remember, confirmed at least 3 times with the rep that these are Center Seats for Category 2 for Treasure Island show -- Mystere. Rep name was John and he said yes every time I asked him. When we go to the hotel, we get side tickets. It was too close to the stage and on side so we could not enjoy the show as much as we paid for. Stay away from these guys as they don't tell you the exact seat numbers before or after purchase and make big false promises. Would NOT recommend anyone to buy from these guys.
You should know!!!!!
GBNever again!!!!! Worst experince getting tocket from here ever!!i wish i can give negative stars!!!!! I got two tickets and accidentally picked the wrong date Which it happenes to be the same date i was purchsing tickets. so i found out less than 12hours after that the date was wrong. Contacted the service personnel and explain the situation. Forst of all, i didnt know kt was non refoundable or non exchangable which is total bs. Secondly, the service rep told me that since it was application error, it wouldnt be an issue and she made the extra note on it. Totally got embarrassed at the front desk!!!! Never again will i buy the tocket from this web site!!
Michael
GBA Complete Rip Off I ordered 4 tickets for my family to see cirque du soleil LOVE and assumed I would bet assigned seats. NOT TRUE it's first come first seat and there is no guarantee that my children will be able to sit with me. I attempted to call your costumer service and was hung up on four time and put on hold three times and no one ever came back. On the fourth time I called I was told that my request will now be brought up to cooperate to see if that can refund my purchase. I am now going to contact my credit card company to have the charge stopped.
Diana
GBTerrible Customer Service Over the Phone (use email instead) I accidently booked the wrong date for some Cirque du Soleil tickets and the customer service to get them changed was awful. When I called the first time, I had to hang up after 25 minutes of waiting for someone to answer the call. On my second try at a call, the person I spoke to spent 5 minutes trying to find my record in her system repeatedly asking me for different types of information. Finally, after I got to ask my question, I was told that they could not change the date on my tickets even though there was no price change involved. I asked to speak to a manager and got the same response. Eventually this supervisor said that she would call the box office to see if this was possible. She then had me call the box office and they had no problem at all changing the date! The one great thing is that I did also send an email with my question and the woman who responded was very knowledgeable and helpful. If you have a customer service related question, you should definitely not call! Email this company!