email went to junk mail at hotmail I have yet received an email confirmation!. Also, luckily I printed out this page even though there was no indication to do so. The printed version was just this page with all the misc stuff also. Reservation making procedure great. RECEIVED EMAIL BUT WENT TO JUNK MAIL. SORRY, DISREGARD PREVIOUS COMMENT

• We booked a room at the Delta Hotels… • We booked a room at the Delta Hotels by Marriott Edmonton Centre Suites for the Roger Waters concert. When the concert was cancelled (due to COVID) both Delta and Reservations told us "too bad". Use the room for the day you booked. No refund, no credit, just triple the regular room rate due to it being a concert day. Delta pocketed $434 for one night and Hotel Reservations.com pocketed their fee. • We travel a lot so going forward, I will never book through Hotel Reservations.com. I have cut up my Marriott rewards card and plan to never stay at one of their hotels again.

No Refund policy I booked a reservation through Hotel Reservations by accident. The reservation was for a year in advance. They charged my account before I got their confirmation. They have a non-refundable policy. And now, if we need to cancel for any reason, they will not only get their fee but also the hotel charge. Don't get caught In their scam. Make sure you will not need to cancel if you use them.

Fraudulent/Unauthorized Charges to CC prior to hotel check-in I made a reservation through reservations.com and was charged other charges that were not authorized on my credit card prior to checking into the hotel. There was no invoice or explanation for the additional charges. The charge for the hotel room booking was separate and agreed to. Both charges appeared on my credit card prior to checking into the hotel. I'm disputing the charge and taking this to media.

SCAM SCAM SCAM This place is an absolute scam and ripoff, made a reservation for a town of destination and when I arrived I had no reservation and hotel was totally booked. This company made me a reservation 30 Mike's away with same hotel chain without my permission and charged my card. They refused to refund my money!!! DO NOT USE THIS SITE!!!!