Worst Airline ever Worst Airline ever. On Saturday 13th. Flight Mk042 was delayed into Gatwick from Mauritius was scheduled to depart at 10.25pm and actually departed at nearly 3.30am. By the time we landed in Gatwick and got our luggage it was over 6hr delay. We missed our connection at Heathrow. There were 14 of us. The Air Mauritius rep at Gatwick send us to a hotel and told us our flights were rescheduled the next day . Next day we go to the airport no ticket were paid to our connecting airlines. They just didn't gave a toss. Mr Vel Rengasamy (station Manager Gatwick) you should be ashamed of yourself,none of your staff were available to talk to in UK.

Cancelled our flight Cancelled our flight, couldn't get through to anyone, the hotel informed us then we had to pay £833 for accommodation in an emergency. found out after that air mauritius has paid for other peoples hotel on our flight and now are refusing to pay ours. would not fly again, as a travel agent will be taking this further.

Avoid Air Mauritius at all cost!!!! Avoid Air Mauritius at all cost, they are impossible to deal with. 2 different flight paths used with them, 3 Cancelled flights within that. They didn't have any accommodation available so we booked two extra nights, trying to get a refund from them on these two nights is impossible. absolute incompetent airline!!! I hope they can sort there S*%T out or this airline will go under, I am surprised the CEO still has a job after looking at all the reviews, must know people in high places!!!!

Airline says no compensation if flying to/from the UK Our flight from Mauritius to London was massively delayed in Nov 23 without explanation. I applied for compensation via their website. 5 months later, they responded by saying thr following: However, your entire itinerary began in a country that is not part of the European Union. The European Court of Justice has ruled that the statutory compensation set out in Regulation (EC) 261/2004 does not apply to such an itinerary. We are unable to respond favourably to your request. Therefore if you are flying from the UK to Mauritius/Mauritius to UK and there are big delays to your flight, you will not be entitled to compensation. I am currently seeking legal advice about this. DO NOT book with this airline.

Number one flyer Flight attendances were kind , well mannered, maintained high class standards towards each other and passengers. Food was good quality. Comfortable flight throughout and always kept us up-to-date with turbulence, although I managed to sleep through. The pilot,We put a lot of faith in them. I can imagine it is a huge responsibility of flying such an enormous transportation. Leaving the plane. We'll wishing everyone a great holiday, very genuine. I'd fly with air Mauritius anywhere if it were possible.