
Tran Thi Thu Lan
BETerrible company _Lastminute I wish I could give them 0* !!!!!! How can a company exist without customer service, no email _no telephone to contact. We booked tickets 14/5/2022, unfortunately, it has one ticket mistake in the last name. We contacted them immediately but everyday got same answer " we are dealing with that don't worry sir!" and 1 month already pass, didn't get anything from them, although we were pushing them nearly everyday. Our trip will fly at next week. Now my family like seating on the fire!

Richard C.
GBScam company that steals your money. Scam and should be reported to the Better Business Bureau and sued into oblivion. Booked a hotel through lastminutetravel.com, received confirmation number for booking,, only to show up at the hotel and they don't have my reservation because LMT never sent them one. Called LMT's "emergency line", only for the first person to hang up on me. Called 5 more times and was left on hold for hours and noone ever picked up. Stole $180 from me. Stay far away. This company is an absolute scam.

Christine Searle
GBAwful service been waiting since June… Awful service been waiting since June unable to get through by phone. Sent many emails which come back. Now going through resolver and if no luck will take it further. Booked same flights as friends Turkish Airlines They booked direct got their refunds I booked through last minuite and no refund. Company has no customer service and is a shambles. Desperately need these funds back now so disappointed!

customer
GBIf I could give zero stars I would If I could give zero stars I would. DO NOT USE last minute! They do not confirm your flights instantly like other companies, so by the time they get round to booking them the seats are gone!!!! As happened in our case, go direct with the airline and get instant confirmation! These people are not transparent about their processes as when you send your money you care only sending a booking request NOT confirming a booking! BEWARE

Thilini Pitigala
AUDisgusting approach by customer… Disgusting approach by customer service. They charged me twice for the air tickets my account was overdrawn. Simply said it is not their fault and I should be contacting my bank and air line. Both Bank and Airline said it wasn't them at fault. And It is the Lastminute.com, Who act as my travel agent. Call three times and last one simply said, if you out of money it is not my problem. you can stave to death. I am waiting their response back from after formally complain through "Ajust" but seems like I am loosing money on this. I should have looked at the reviews and not gone ahead with them.