
Kate Ackerman
GBMy account was charged $107 My account was charged $107. For not exactly sure for what yet. Very difficult to track these ppl down. This should be interesting, based on reviews, getting money refunded. I was indeed searching for reservations for a particular night which I never found in the end. It would seem as though somehow a reservation was wrought out of the process. So far though, I've been unable to track down any such reservation info. Will file a dispute with credit card company if I can't get anywhere with it myself.

Siegfried Barfuss
GBTotal Scam "Full Flex Ticket" criminals - they appear with different name Bravofly and when you call you get Lat Minute Travel. We lost a full flex ticket because they were unable to change dates even they promised to do so. later they claimed the ticket was still active and considered it a no-show. We called multiple times to resolve but without success to resolve the situation. They just repeatedly assured they are still working on it then an auto-generated email from a different company then Bravofly instead Last Minute ended up in spam folder and the 2 weeks response frame in that email never has been brought to our attention nor a call to them was indicative about that 14d time frame or email sent to us.

PP
ESTerrible Customer Service - AVOID! I have been trying for over a month to get a refund for an outbound flight that was cancelled by the airline. The process is insane. It is impossible to talk to anyone other than a chatbot. Finally, after numerous enquiries, today my "options for refund" arrived via email. Turns out that anything other than a travel voucher with the same company involves a 35 Euro admin fee and will take months, even though the cancellation came from their side. Ripoff!

Jamie Fraser
GBAvoid at all costs We have been trying to get our money back from this company since June. No one can afford to lose hundreds and hundreds of pounds but I’d been hoping to take my wife on a few days holiday in scotland because she has a tumour on her kidney and is now quite unwell. I feel that last minute don’t care one jot about our situation and it seems the only Avenue open now is legal action and involving the press. It’s absolutely scandalous.

Brian
GBBooked through Google Booked through Google, only to find out it was actually through LMT. After the stay, had separate charges from both LastMinuteTravel and the hotel. Called the hotel to say they shouldn't have charged me, they responded that LMT had not provided payment, so I am responsible and to call LMT. Was on hold for 1/2 hour before having to hang up due to other responsibilities. Surpised that Google allows such a disreputable company operate under their name.