We booked by Booking.com a trip for 4… We booked by Booking.com a trip for 4 persons to Dubrovnik. Flight + hotel. When I paid, immediately I was sent to "Lastminute.com". Never heard of it!! I had to cancel the whole trip 14 days later, because the flights to Durbrovnik by Air Serbia were cancelled. So now I lose all my money! 3.200€!! Although I contacted the hotel as Air Serbia, and they confirmed that they send the money back to Lastminute.com. I have thes on mail, but the only money I got back is 202€!!! Lawyer is contacted, and confirmed to take the case! Please NEVER book with Lastminute.com!! I lose now 3.000€!! De Preter K.

Scam company that steals your money. Scam and should be reported to the Better Business Bureau and sued into oblivion. Booked a hotel through lastminutetravel.com, received confirmation number for booking,, only to show up at the hotel and they don't have my reservation because LMT never sent them one. Called LMT's "emergency line", only for the first person to hang up on me. Called 5 more times and was left on hold for hours and noone ever picked up. Stole $180 from me. Stay far away. This company is an absolute scam.

Booked through Google Booked through Google, only to find out it was actually through LMT. After the stay, had separate charges from both LastMinuteTravel and the hotel. Called the hotel to say they shouldn't have charged me, they responded that LMT had not provided payment, so I am responsible and to call LMT. Was on hold for 1/2 hour before having to hang up due to other responsibilities. Surpised that Google allows such a disreputable company operate under their name.

Awful service been waiting since June… Awful service been waiting since June unable to get through by phone. Sent many emails which come back. Now going through resolver and if no luck will take it further. Booked same flights as friends Turkish Airlines They booked direct got their refunds I booked through last minuite and no refund. Company has no customer service and is a shambles. Desperately need these funds back now so disappointed!

Terrible Customer Service - AVOID! I have been trying for over a month to get a refund for an outbound flight that was cancelled by the airline. The process is insane. It is impossible to talk to anyone other than a chatbot. Finally, after numerous enquiries, today my "options for refund" arrived via email. Turns out that anything other than a travel voucher with the same company involves a 35 Euro admin fee and will take months, even though the cancellation came from their side. Ripoff!