Travelocity has the absolute worst… Travelocity has the absolute worst customer service of all time. Worth it to spend even a little more to NOT book with them. We had a flight ready to book, hit book, and their site said "unable to book try again in a few moments". We called in after trying and getting the same error. In the 5 min it took to get an agent, the flight price had gone up over $100. They refused to honor the price from 5 min ago even with screenshots of their websites error. When asking for a supervisor, the first agent "dropped" the call after leaving us on hold and the second agent just refused to transfer us saying a supervisor would not do anything for us.

Spam email They sent me a email that said they have under $200 flights I checked immediately they don't have under $200 dollar flights. I called to ask what is going on and was told flight prices can change without notice. The amount of time between me getting the email and checking flight prices was 5 minutes. Travelocity is nothing but spam email and a dishonest company.

Customer service is absolutely worthless I've used them for many, many years but after not helping me with a return flight, I'm out. They blamed United but United assisted me even though I made the mistake of going through Travelocity. NEVER. AGAIN. Or any Expedia affiliate. I'll be making reservations directly with airlines from now on.

Botched my reservation in multiple ways… Botched my reservation in multiple ways and acted with complete incompetence when making the corrections.

Avoid booking through this company Avoid booking through this company. I mistakenly booked the same trip twice within a matter of moments of one another. Travelocity wasted weeks of my time raising to help, they didn't even fulfill their own terms about only charging me for the first night if I canceled. They charge me full price for two trips, this is street informing them of the error near instantly. The hotel manager repeated they had no money from me and to speak with Travelocity. Travelocity said the same about the hotel. I'm not sure who was lying but someone was unfortunately. This was my first time traveling with them and I will never do so again. I turned up for the stay (didn't cancel the second trip), but was only given one key :)