INCURED EXTRA COST BECAUSE OF THEM!! Half my flight was canceled due to weather. I was stuck in Miami. When I called to try and see if I could change my pick up location from MCO to MIA or just get a rental for the 3 hr drive from MIA to MCO and pick up my original car there, he canceled my whole booking for the rental car saying I wouldn't be charged. I had to rebook a new rental for the week which cost way more (about double) because of different drop off location from pickup. and on top of that they STILL charged me for the original rental because i was under the 6 hr window. I don't travel alot but I am upset with whole experience.

Botched my reservation in multiple ways… Botched my reservation in multiple ways and acted with complete incompetence when making the corrections.

CONSUMER BEWARE, BOOK THROUGH CARRIER Gave 1 because no 0. Beware after they get your money. Booked round trip for four seniors. Departing flight was changed by two days. We canceled fights. Would not cancel return flight and give us refund. Once you book with them the carrier will not work with you. American Express would not refund our money for the flight. We lost thousands of dollars and Travelocity did not care we booked round trip. We had to honor the return trip. Even though the departing flight was canceled? This company will keep your money and gives no help after they get your money. CONSUMER BEWARE. If flights are cheaper, there is a reason. Book with carrier.

Spam email They sent me a email that said they have under $200 flights I checked immediately they don't have under $200 dollar flights. I called to ask what is going on and was told flight prices can change without notice. The amount of time between me getting the email and checking flight prices was 5 minutes. Travelocity is nothing but spam email and a dishonest company.

Do Not Book with Travelocity We booked a package via Travelocity. The package included a roundtrip flight as well as a hotel. Unfortunately, the hotel was not reachable given the late arrival of our flight and the impossibility of reaching the last ferry on time in order to reach our hotel. I emailed and called the hotel to inquire about the transfer. The hotel never replied to my email but the hotel representative I spoke to on the phone confirmed that we would not be able to reach the ferry in time to check into our hotel. I spent 8 hours messaging with and calling Travelocity in an effort to cancel the hotel and book a hotel that would actually be reachable once we landed. After a full day of back and forth conversation, Travelocity stopped replying to my text messages. Once I called, the Travelocity representative called the hotel and promised that I would receive a waiver/refund due to the "invalid transfer." She also told me to go ahead and book a new hotel which I did. The day of travel I received a message from Travelocity saying that they were unable to process my refund despite having promised it and despite my having booked a new hotel under their advisement.