rip off There are a lot of extra costs that they don't tell you about. Making there "travel packages" worthless after the extra fees you end up having to pay it makes more sense to book directly with the vendors, the "travel packages" don't save you money and might actually end up costing you more.

An absolute nightmare An absolute nightmare. You literally can not reach a human being unless you know every single detail of your flight and tell it to their supper annoying and unhelpful useless AI. WHY WOULD YOU NEED TO CALL IF YOU ALREADY HAD THE INFO???? The most expensive of all the booking services i've used. I will never ever ever ever use travelocity again.

Botched my reservation in multiple ways… Botched my reservation in multiple ways and acted with complete incompetence when making the corrections.

Avoid booking through this company Avoid booking through this company. I mistakenly booked the same trip twice within a matter of moments of one another. Travelocity wasted weeks of my time raising to help, they didn't even fulfill their own terms about only charging me for the first night if I canceled. They charge me full price for two trips, this is street informing them of the error near instantly. The hotel manager repeated they had no money from me and to speak with Travelocity. Travelocity said the same about the hotel. I'm not sure who was lying but someone was unfortunately. This was my first time traveling with them and I will never do so again. I turned up for the stay (didn't cancel the second trip), but was only given one key :)

INCURED EXTRA COST BECAUSE OF THEM!! Half my flight was canceled due to weather. I was stuck in Miami. When I called to try and see if I could change my pick up location from MCO to MIA or just get a rental for the 3 hr drive from MIA to MCO and pick up my original car there, he canceled my whole booking for the rental car saying I wouldn't be charged. I had to rebook a new rental for the week which cost way more (about double) because of different drop off location from pickup. and on top of that they STILL charged me for the original rental because i was under the 6 hr window. I don't travel alot but I am upset with whole experience.