Hey this is Muhammad shahriyar Hey this is Muhammad shahriyar, I hope Pegasus airline with contact with me, my flight was from STN TO Turkey today on 13 April but unfortunately the flight delayed for 2 hours. But one of you colleagues they disrespect me in the front of whole ppl the time was around 12.30 I already complained about her. You should take strong action against her. Hope you will contact me. You can see the cctv.

Not looking good and I am about to fly… Not looking good and I am about to fly with this airline.. Why aren't there any answers or explaining from Pegasus staff on the posts her?? I will opdate this post soon

Worst Airline On our international flight we are allowed 23kg per checked in luggage, but pegasus only allows 20kg per luggage. They wanted us to pay for the extra 3kg. Worst airline we ever dealt with and not international travelers friendly.

Oversold flight - dreadful communication, no compensation We were scheduled to fly to Qatar via Istanbul. Due to Pegasus’s shameless profiteering they had oversold the flight by 9 seats. My wife and I were unlucky and told we could not fly meaning we also missed our connection. We were put on a later flight to Istanbul and had a 24 hour stop over before our revised connection (compared to a c.3 hour stop on our original flight). At Stansted we were told we would be given accommodation at the other end given the overnight delay. Upon landing in Istanbul past 11pm we found the Pegasus hotel desk closed and the ticketing staff refused to help and so we were forced to find and pay out for a hotel ourselves. The following day we were also not provided with any support or meal tokens for use in the airport. This happened 3 weeks ago and we are yet to hear from Pegasus about the compensation we are owed as per their own terms and conditions in this scenario. In summary: 1. Pegasus prevented us from taking our 2 scheduled flights due to overselling flights 2. Pegasus failed to provide us substitute accommodation even though the replacement flights caused us to be delayed by 24 hours and we were stranded in a foreign city overnight 3. Pegasus have failed to provide the owed compensation and reimbursement for incurred costs 4. Pegasus have not even had the decency to be in touch about the matter or to apologise despite us providing all of the required receipts and evidence alongside the claim

Better than corendon but not by much Better than corendon but not by much. Flew home from AYT to MAN. After corendon loosing my partners case we only had one case between us. We had already paid for 20kg of hold luggage each. As my partner had to buy clothes while we were in turkey he had to put them in my case which them put my case to 22kg. When “our” case was weighed the woman at the check in desk was rude about it. We tried to explain the situation but she just pretended she didn’t understand English all of a sudden and we were made to pay £22 for 2kg even though we had collectively booked 40kg. While I understand this is their policy (which is all the woman kept saying) after all that we had been through abit of sympathy or understanding wouldn’t have gone a miss! We will be claiming this back through Corendon as they caused the extra charge but still it’s stress that quite frankly we didn’t need after the week we have had!