Horribly offensive (racist, sexist, etc) tour guide - disgusted! >:( We experienced everything from Taylor Swift being described as 'yum' (coming from a man in his 50s or 60s) to being recommended to not experience Korea town because their food is gross. He spent the whole tour hitting on women on the bus! We didn't learn anything about the city except where the lingerie stores were that had good window displays! We were horrified >:(

Poor Transport Organisation-Buyer Beware!!! We booked onto the Super Saver Ticket to Woodbury on Monday (14th August) which had set departure times of 9am and returning at 4:45pm. We arrived well before 9am and waited in line for the bus. However we were advised that the first bus was full and the second bus would be arriving in 30 mins which means a departure of 9:30am. Firstly I want to note that we had to wait in line for 30 mins and the company representative at the bus stand was rude and did not provide any clarification/confirmation when asked whether the 30 min delay could be made up at the end? He didnt even care nor made any effort to clarify this with anyone in the company and basically left us waiting on the footpath and never returned.I would expect more professionalism from a company like this. Secondly if the company knew that many people booked in at this time, why wasnt a second bus already arranged in advance to ensure a timely departure for all? Overall I was not happy with the experience and would not be recommending this to anyone. Preference would be 0 stars!

Always a great re-orientation opportunity What a great opportunity to revisit some old destinations and new. Comfortable upper deck, great live commentaries. Not enough time to view all in 48 hours, but still a great trip. Book 'on line' with vouchers being redeemed at the Port Authority or directly from Sales team at all stops.

Ripped Off!! We were sold the wrong ticket in New York for the 911 museum. When we got to the museum we were told the ticket was valid there, only for the memorial. We had to pay another $50 to get in. When we went to the City Sight Seeing office to get our money back and we were told it wasn't their fault because it was a street vendor that sold us the City Sight Seeing Ticket. We were Told to write up a complaint and we would be contacted within a week. After a week we didn't hear back so I emailed. Still no response over 3 weeks later

Would give zero stars if it was possible Would give zero stars if it was possible! I bought a ticket for the bus to woodbury common, which I had to present at the shortline ticket counter to redeem. But when they checked it, it said the ticket was not valid. So I called city sightseeing and they confirmed my booking, but when I asked what to do now, they just hung up on me. Avoid this company!!!