Long wait for buses and poor commentary from guide Having used City Sightseeing in Glasgow, London, Barcelona, Berlin, Munich and Paris we were really looking forward to the NYC tour; sadly we were disappointed. We had two day hop on and off tickets. Day 1 was great we headed downtown with interesting commentary and great views. Day 2 though was a whole different story - we waited over an hour and twenty minutes for an uptown bus tour! When it finally arrived the commentator was obviously not interested and only really spoke when asked direct questions by passengers. Such a disappointment.

Worst tour experience- ever! If you enjoy listening to someone who doesn't speak English- take this tour! If you enjoy someone who doesn't tell you anything about the stops, just says, "here is number 37,38, etc" - take this tour! Completely unacceptable!

Poor Value for Money The on board tour guides are hugely inconsistent. Some barely say anything although, when approaching a stop they do talk for a minute or two about how they work for low wages and value tips etc!

Pricy tickets & poor overall experience. I had booked two tickets (too pricy) for me and a colleague in the mid of November. We've been waiting for the Night Tour for more than an hour. Most probably, they did not have enough buses to facilitate all the requests. I do not recommend them at all.

Horribly offensive (racist, sexist, etc) tour guide - disgusted! >:( We experienced everything from Taylor Swift being described as 'yum' (coming from a man in his 50s or 60s) to being recommended to not experience Korea town because their food is gross. He spent the whole tour hitting on women on the bus! We didn't learn anything about the city except where the lingerie stores were that had good window displays! We were horrified >:(