Diamond Resorts

Citrus House, LA1 3ua, Lancaster, United Kingdom
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1.80
Based on 20 Reviews

5

10.00%

4

5.00%

3

10.00%

2

5.00%

1

70.00%
About Diamond Resorts

Diamond Resorts offers timeshares and vacation ownership in 26 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa.

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Ronald
GB

Diamond timeshare Unfortunately most of the diamond members cannot use the system properly . Been a member since Gvc back in 2000 . Have been all over uk last couple of years Tenerife Gran Canaria Orlando and more using interval. And only have 7000 points do some research and you will still be cheaper than package holidays and better resorts

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Gustav Louv
ES

Outside it all looks very glamorous Outside it all looks very glamorous. The resort is full of aggressive women who are very big in their mouths. My experience is based on receptionists that seem very friendly, but as soon as you ring the bell more than once you are threatened with being kicked out of your apartment. Crazy women run the resorts. Watch out for jumping in the pool after night hours, security guards are very serious people :D

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Sue Cowperthwaite
GB

Exit from Contract We have recently been in touch with Diamond because after 23 years using our timeshare option we are no longer fit enough to do so. As we have no one to transfer it to we asked to surrender the agreement. They have been very easy to deal with and I have been impressed with how quickly we have had the paperwork.

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Harold Veltman
GB

When Hilton Grand Vacations acquired Diamond Resorts When Hilton Grand Vacations acquired Diamond in 2021, we were told that our Diamond Points would be rolled over into Hilton Points. The transition would take about 1 year, and we were required to continue to pay all loans & maintenance fees to Diamond. We were told this for months. It got to the middle of 2022 and still nothing was done. Many times, we were told it shouldn't be much longer. Among the reasons that it was taking so long is that the title company Diamond used was not one that Hilton worked with. Then we were told that if we bought into Hilton/HGVC it would make the transition easier. We would have to buy actual HGVC points, but we thought if it made the transition quicker that would be great. So, in December 2022 we bought Hilton/HGVC points. So now we had another loan but to Hilton. Later we were told things should be done by March 2023, and then June, and then September or October. During the wait time, they told us many times that the "equity" we had already paid to Diamond would be applied to our account and would be more than enough to pay off the Diamond and HGVC loans and possibly the credit cards we opened to cover the downpayments for these purchases. It is the beginning of 2024 and none of these promises of equity, ownership transitioning to HGVC points, or improved access to reservations has come to fruition. We are sick and tired of the lies, manipulation, and fraudulent sales practices. We cannot wait any longer while losing our savings. Where are we now? In Collections! Because we were lied to and manipulated into thinking that this process was to minimize risk and lower costs. This has been a financial hardship, and we demand to be release immediately.

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Pat Smith
GB

Was in Vegas to get married and got… Was in Vegas to get married and got offered a free 3 day/2 night trip and $150 visa giftcard to travel their time share property all it cost us was $40. Two and half hours later and multiple no we are not interested we finally got a ride back to the casino they picked us up from. Our $150 gift card worked so we got a free dinner and entry into the secret garden and dolphin show at the Mirage. However, we we got home and went to look into the free trip, the brochure said we had to go Mon-Fri only, would be in an economy rated hotel and had to pay a $78 deposit, all the taxes, and any additional resort/hotel fees. Not to mention the certificate number could not be found to even verify or book the trip on the website stated. At least we got a free meal and a show. If you don't mind losing 2 - 3 hours of your time a few benefits are nice. Smooth scam, and they are persistent at every casino entry door.

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