No Availability Nice properties, but membership is pretty much pointless as there's hardly any availability. Rooms are sold to the public online. Members get offered the unbooked leftovers. Terrible way to treat longstanding members.

Keep away from Hilton/Diamond Absolutely nothing available for members to book after paying their fees which go up by 10% each year. Most availability is kept for Hilton to rent especially summer season which makes it impossible for members to book anything. No wonder members are wanting to leave.

Diamond Resorts under a Hilton Grand… Diamond Resorts under a Hilton Grand Vacation flag is engaging in misleading and manipulative practices that have cost our family thousands of dollars. We anticipate we are not alone in this regard. We wrote to the President of the company for relief and have been met with nothing but emails with “convenient” ways to pay for what we don’t want. A product that is grossly overpriced and misrepresented. The “Transitions program” requires that you pay for the privilege of being released from future payments by paying off the contract in full. Well, we say, roll it back to the original contract, and be grateful for what we paid. Their entire structure is built around if it’s not working you must need MORE POINTS. If it is working, then you need MORE POINTS. Each time we balked at spending more money, the sales agents would sweeten the deal. At one point we mentioned how we wanted to take our girls to Hawaii, which we were told was easily doable. We were told that this vacation would only cost us points and absolutely no money out of our pockets. Later, when we attempted to book this trip, we discovered that we had to pay out of pocket for the flights–we were told this wouldn’t happen and that our points would cover flights and rental car.  Since our trip to Hawaii, our youngest daughter–who had been battling an auto-immune disease–was also diagnosed with arthritis. This has put an immense financial and emotional strain on our family. We have repeatedly tried to contact Diamond to explain our hardship, but this has been impossible since the merger between Diamond and Hilton. Our family comes first, and we have been severely misled about the cost and benefits associated with our timeshare contract. This has become too much to bear for us and we are seeking a swift resolution in the form of our contract being terminated.

Exit from Contract We have recently been in touch with Diamond because after 23 years using our timeshare option we are no longer fit enough to do so. As we have no one to transfer it to we asked to surrender the agreement. They have been very easy to deal with and I have been impressed with how quickly we have had the paperwork.

DONT BUY TIME SHARE WITH THEM VERY BAD… DONT BUY TIME SHARE WITH THEM VERY BAD SERVICE IF YOU I DAY LATE THEY CHARGE $550. LATE FEES. VERY BAD CUSTOMER SERVICE.