Be Aware Smoking Fee Scam!!! Please people if you can, stay away from Best Western. Alot of smoking fee fraud happening and they will charge you for it days after you receive your final receipt. (With zero notification by them). You are forced to sign the smoking fee agreement otherwise you cannot stay there. I'm not a smoker nor do I smoke, and you get charged based on if the housekeeper or maid reports your room smelling like smoke which my room did not. Its hearsay with them and Best Western along with Best Western Corporate will NOT show you proof of their false accusations of a customer. BE AWARE please this place is a total SCAM. Best Western Ontario Airport CA.

Best Western plus Best Western plus Suprise AZ 04/28/24- 04/30/24… Not only have I worked in the industry for over 20 years renovating hotels, because of that I have had to stay in many while working. This by far is not a new hotel but I will tell you, it was the cleanest, friendliest staff I have ever had the pleasure of being taken care of by. For the price point you might expect far less. The room was clean, well appointed and not smelly in the least. The breakfast was edible, hot and well laid out. They have a noise policy that apparently works pretty well because in my three day stay I was not inconvenienced by a loud guest and the hotel was pretty well filled. Corridors were clean, etc. I could go on and on. I just this property and those who run it deserve a thank you for that these times they came through big time. You have my accolades and deserve them. Robert Spears El Dorado Hills CA

Filthy rooms with used bed linen. Filthy rooms with used bed linen. Leaking radiator with puddle on bathroom floor. Filthy carpets Damp walls Tea tray without cups. Staff disinterested. Offered £15 refund. Best western uninterested as individual hotels hold a franchise so they say they have no jurisdiction. Happy to provide photographic evidence Unfortunately best western don’t care, they abdicate any responsibility stating they have no control over individual hotels, why do they attach their name to these appalling places.

Very bad experience. Very bad experience.. I am an employee of Sony and I had multiple times times booking here. But many times and tonight again I was given given dinner late and that too in a bad condition with seminar cooked naans and broken spoon. When I called the receptionist he refused to visit me .. I had to take the dinner to his area by myself and surender the whole dinner in front of him .. he didn't bothered to pay any attention to my greivenace. Worst experience.

Wonderful relaxing stay in Bar Hill… Wonderful relaxing stay in Bar Hill Cambridge. Great value two night break. Clean well appointed room. Excellent service from staff... warm quick and efficient. Super breakfast and marvellous dinner ..on both evenings. Delightful service from Chris and Karina. Well done! We will be back!