I a so happy Tripomate has a lot of things going in its favour, but its support team is one of the most sorted ones that I’ve encountered in a long, long time. They’re very aware of what’s needed and what’s going to take extra time and this just comes together with too much impact.

SCAMMERS!!!! SCAMMERS!!!!! Booked flights through sky scanner and immediatly they asked for more money to pay for bagge that was supposed to be included. We then went on there website only to find fake address and phone numbers. I have since learnt skyscanner does no due diligence what so ever in recommending flight agents. I hope someone will read this and not make the same mistakes. Very expensive lesson

If I could give a zero star or minus I… If I could give a zero star or minus I would…all I can say is nothing, that is they gave me absolutely nothing for whatever their fee is on the ticket. Luckily in the end China Southern airlines acknowledged the booking and payment… even Tripomates address in Auckland NZ is fake. Stay well away where you can, just a waste of time and energy as well as money in the some other cases, we were lucky, avoid at all cost!!!

WARNING! Read the reviews!! Oh wow! I read through all the reviews and thank you for warning us about this site. I almost booked a flight with them today. I tried to contact them several times to check my itinerary and all calls went through the voice machine. I was suspicious about this site as they offered almost 50% discount compared to the official airline. Judging by how they reply to their customer's reviews UNPROFESSIONALLY, it doesn't look like they are a well-established travel provider. The address they used was also a residential address which is another big red flag.

SCAM - Avoid at all costs This is a scam. They will take your money, book a real ticket and send the confirmation, then immediately cancel the ticket without you knowing. I checked on the airline website a while after I booked and saw my ticket was cancelled without my consent. They were unresponsive when asked about it. If you have been scammed by these people, contact your airline and your bank immediately.