Oh mate, don't Trip into this scam! This is a total scam, none of the phone numbers are valid. In my call log I see they routed through Kuala Lumpur, Indonesia and the Philippines, although they are New Zealand hard lines and mobile numbers. In emails there is no option to click on the highlighted e-ticket number or booking ref, although it says the booking is confirmed. The bank's fraud team has advised to dispute. 15/9/23 - My money has now been returned via a bank dispute process. Do not book with this site, it is a total scam.

In no time In no time, Tripomate has become one of my preferred platforms for hotel and flight bookings. It’s one platform that just keeps on giving and giving great tailored booking experiences to its users, and you simply can’t ask for more. Tripomate is here to stay and you won’t be able to say anything otherwise. With a dedicated team like theirs’, there’s a lot to love and like here.

GOT MY MONEY BACK!! Purchased the ticket on June and just like what other experienced mine appeared to be scam as well. It makes me very angry to see other Kiwi are experience same thing.. But for those of you who are upset and stressed about the whole situation I opened a dispute with my bank (ANZ) and got my money back.. it took me 3 months but better than nothing!

Booked a ticket last 26th of July but… Booked a ticket last 26th of July but got no email confirmation. My card was charged. I tried contacting them several times but got no response. Even trying to call all their numbers but it says invalid. Can anyone help me? I would appreciate if you can provide me the best way to contact them.

SCAM!!!! DO NOT BOOK WITH THEM! I should've done more research before booking. Our tickets still have not come through even though the money has already been deducted from the account. Tried contacting them through the linked Whatsapp number and through email and the online chat on their website. Absolutely no response. We have resorted to lodging a dispute through ANZ.