trouble returning a car early. The website wouldn't let me rent a car for the trip back to Orlando airport because the rental agency isn't open at 5:00 am but they have a drop box for the keys. So I had to call to make the reservation instead of doing it on my computer. I think this should be taken care of then 5 stars.

Do not rent from this company I had a reservation through car rental.com for a car from this company in Monterrey, Mexico. When I arrived to pick up the car, the company wanted to sell me their own expensive insurance. They did not did not accept the third party insurance which I had just purchased and showed them in writing. They did not provide the car. I had to find another rental car at the airport my self . By the way, do not make reservation through car rental.com either since they do not stand behind their own reservations/contracts.

I am saying 5 stars at the moment as… I am saying 5 stars at the moment as everything so far has been easy to deal with, great website, great savings. I will review again once I've actually got to America and hired the vehicle, I suppose it is only then that we will know how good the company is 😁😁

A great car rental agency for any visitor to the USA For an overseas traveler, AmericaCarRental is the best car rental agency I have found. I have used them consistently now for five or more years. All necessary insurances are included in the quoted price (this is a real bonus - no hidden charges), their website site is easy to use, and car pick up has always been easy. They are the best!!! I once had to cancel a trip and get a refund - that too was no problem.

Booked online through rocket travel… Booked online through rocket travel from a T-Mobile special. Americars . Paid up front on my AmEx card for one week plus taxes. Difficult communicating with the employee on the phone. Went to pick up the car off site and was told I needed proof of insurance. In Massachusetts you do not need proof of insurance because you get your license and registration through your insurance company. The paperwork did not say I needed to bring that only my license and credit card. At first they wanted just $1,000 security on my credit card, then they said they needed another $2500. I said I needed a ride back to the airport. No car no refund. Once at the airport I went directly to budget and was given a car no questions asked no proof of insurance and was not even asked for it. This was my first time renting with them and it will be my last. I'm a frequent car renter. Don't take a chance, rent with a on-site company.