Guillermo L Sierra
GBDON'T USE ECONOMY BOOKING NOR AMERICA CAR RENTAL I rented a car through Economy booking with a company called America car rental. Upon arriving to the airport we could not find the America car rental stand so we asked everyone until one guy sent us outside to look for a man holding up the "America car rentals sign" we found him and after waiting about 20 minutes we got into a bus where it was supposed to take us to America car rental. When we arrived to the place that was about 10 minutes from the airport we realized that it looked as if it were a third party. We got there and weren't even greeted by this man who was behind the counter. We told him that we had a reservation and he looked us up and said that he could not give us the rental because we had to purchase the insurance that they provided AFTER we had already paid for a full coverage insurance through the economy booking. This extra charge was $146 and he tried to explain to us that they didnt take whatever insurance we had already bought. He refused to try to help us and basically said sorry there is nothing I can do. We tried calling America car rental and economy booking and no one was able to help us whatsoever. The man at the counter said that we had to go back to the airport to talk to another American car rental representative. We rode back in the van to the airport to find another America car rental rep and again, he was not able to help us and said that they did not take this certain insurance that we had already bought. We arrived at the airport around 9:30am and did not leave with a rental car until about 1:30pm. At the end, we had to use another car rental company because clearly this was all a scam and no one wanted to help us. I HIGHLY RECOMMEND NOT USING ECONOMY BOOKING NOR AMERICA CAR RENTALS AS THEY ARE 0 HELP AND EXTREMELY RUDE.
Steve Goundry
GBI am saying 5 stars at the moment as… I am saying 5 stars at the moment as everything so far has been easy to deal with, great website, great savings. I will review again once I've actually got to America and hired the vehicle, I suppose it is only then that we will know how good the company is 😁😁
Ross Egerton
GBShould wear a striped jumper.theifs No problem with the car or geting the car it was faultless but it has come afterwards when they have refused.to give my back my £205 security deposit that they say they have given me which is rubbish. Do not go with this company
David
AUSo easy & great to book with! So easy & great to book with! Trying to book and organise travel over the internet from as far away as Australia isn't easy. However, booking with Americacarrental.com is the exception. The web site is clear, easy to follow instructions and a breeze to book and pay for car rentals. Thanks and I can't wait for our epic holiday!
Tim
GBTen Stars I'd give these guys 10 stars if I could! I originally rated them 4 stars because there was a charge I didn't understand. They saw the review, called me, explained the charge and then removed it at my request. Outstanding customer service!