Trip Insurance Scam Absolutely the worst! Don't bother buying trip insurance with them. It's a scam and when you try and cancel (even if you've purchased the Cancel for Any Reason) they give you the run around. There are so many exceptions that its pointless to even try. When I called to ask questions about fees the clueless rep told me they couldn't answer my questions and I had to call Arch Insurance. I called Arch and they told me they had nothing to do with setting rates for cancellation. That was all Gate 1. I've been calling and emailing for days and no one responds. .....Buyer Beware. Find another tour company

Very disappointed with Gate 1 Very disappointed with Gate 1. We’re scheduled to tour Egypt in November. However, due to the the conflict that’s happening now with Israel in Palastine/Gaza and the West Bank, we are justifiably concerned about our safety. Our trip is fully paid, but we had humbly requested to reschedule for a later date to travel (Not asking for a refund) just to reschedule. Unfortunately for us Gate1 outright denied our request disregarding our concerns. The Arch insurance that’s offered through Gate1 essentially only covers Gate1.

Deceiving Prices . Watch out for errors Deceiving Prices offered . They do not take responsability of errors , even after receiving confirmation of booking . Worst customer service even if you are a long time customer. Be careful when you book with Gate 1 . Book your tour with trust worthy company .

Never had a problem I was very surprised to see all the negative feedback. It is true that the Tour Manager makes all the difference on these kind of tours and ours have always been exceptional. We have done Italy, Spain, and SE Asia and have loved everyone of them. We are not old and feeble so maybe that has something to do with it because Gate1 does make sure you see everything on the itinerary and you get your monies worth, which what we like. Our last tour manager was Tim for the SE Asia trip and she was amazing, in fact we are still in touch because we have become friends. From our view they keep getting better and better and we would recommend Gate1 highly. PS ask for TIM if you go to SE Asia won't be disappointed.

Good experience with tour company A tour by Gate 1 Travel called Discover Northern France that was booked for March 2024 was cancelled because of a lack of enough reservations to make this tour viable. A Customer Resolution Specialist for Gate 1, Donna Young, notified me that I could get a refund, Gate 1 travel credit, or book this tour later in the year at no additional cost. I chose to book this tour later in the year. Donna did an excellent job of offering me alternative dates and I chose a date in the fall 2024. I wish to thank Gate 1 for the options offered to me and to Donna for the superb job in booking an alternative tour date.