DO NOT BUY FROM THIS AGENCY! DO NOT BUY FROM THIS AGENCY! I am waiting for my refund (about 600 €) for 1YEAR!!!!!! From what I see many others are in my same situation. Customer service initally told me that the refund was being processed and should have been ready in max 90 days. After 3 moths, nothing. I started with sollicitations, they started using excuses as the high volume of requests and bla bla bla. Last month after my umpteeth request I received a mail saying how sorry they are for my situation but, again, cause the high volume of refund requests, they CANNOT GIVE ME ANY DEADLINE TO HAVE MY MONEY BACK!!!!! This is ridicolus, they just hope that customers give up in cront of their non-cooperation and dishonesty. For sure I'll take legal actions.

A failure quickly resolved Flyhack failed to send a form to be able to get automatic boarding on a Ryanair flight. Nevertheless when I sent an email the situation was quickly under control. Even though it was a last minute exercise

It is what it is Booking process was fine, but even a phone call 3 days before didn't reveal that our information was not up to date anymore and our trip home was 24 hours longer than expected causing us to miss work and school the day after. Flight time we had booked was in the AM and moved to the evening, connection flight missed. Only reason it isn't a 1-Star is that they booked the substitute flight directly for us so we only have to claim back hotel and taxi costs. Spending 36 hours from leaving your holiday destination to getting home is not good. The service hotline also has grammatical errors in the recorded message.

All good. I've bought a quick ticket due to the Gatwick mess and I found a decent flight for the next day from Southampton to Oslo (stopping in Amsterdam). After I read the bad reviews, I've called them first to make sure that they will send my tickets and to do my check-in, but the UK phone no on their site didn't worked, so I had to call in a different country. The other small issue was that the dimensions of the cabin baggage from Southampton were a bit less than the usual dimensions, so I was charged with another £40. If you call them and ask for all the details necessary for your flight, everything should run smoothly ( pay attention to your cabin baggage dimensions for each airline) Cheers

Exellent to fins cheap flights Exellent to fins cheap flights. I was looking for a flight for a couple of exact days and i was only capable to find very expensive flights on this days. Flytracker found combinations I never had thought about. I had to upgrade my handluggage after booking. I am used to do it myself, but on this flight it was difficult for me. I mailed customservice and they did it within short time. I am used to checkin myself. Now I have to wait for their email. I hope this also will be good.