Very Blessed We had to cut our vacation short after just 2 days because a tornado damaged our house back home. Vacation Express was very gracious to refund us a big portion of our trip. We are very grateful for how they looked after us. We will definitely be going through Vacation Express next yeat

The transfer service was terrible The transfer service was terrible. Never use shared transfer throw Vacation Express. They took us from hotel 6 hours before flight and we were only hour away from airport. We came to airport 4.5 hours before flight . We had to wait another 1.5 hours before we could register for the flight and check the language. We use different companies before many times and never had to come to airport that early. Never again!

Vacation Express always exceeds our expectations! Vacation Express has surpassed my expectations which is why I have been a client for the last few years. Everything from the travel accommodations & resorts to the excursions is top tier! My family and I will continue traveling through VE for years to come. Keep up the great work & excellent job at making family vacations so memorable & exciting! I refer so many people to VE as a one stop shop for all of your travel needs & unforgettable beautiful experiences.

Good prices but a mixed bag on customer service Good prices and extremely helpful when we accidentally misspelled a name on our flight tickets. Docked them a star because the site isn’t very user friendly when looking for trip information and making payments. They also were not able to help in any way when our return flight, booked through them, was cancelled and we had to make alternate arrangements.

I appreciate getting some of my money… New update: Although we would still not put our self through this pain again, my wife and I did get compensated for all excursions missed. Thank you Vacation express for honoring that. My recommendation in the future is to be there and available in case things happen with flights and not leave people stranded with no ride. That created so much unnecessary stress. I appreciate getting some of my money back but i paid for 4 excursions I didn't get to go to and got half the money back. I am grateful for getting what i did but im not recommending you to anyone.