Website not user friendly Website not user friendly. Couldn’t get it to book online. When I called customer service, she couldn’t find my saved itinerary. Finally got a booking. Customer service rep was friendly and helpful.

The Alaska trip is a number one on my… The Alaska trip is a number one on my bucket list . I had spoken to and gotten prices from several places , after speaking to William my decision was an easy one ! No pressure, lots of useful info , great suggestions and sincere concern for my requests. Their price was very competitive , special offers at this time money saving and trip choices abundant . I would definatley recomend Alaska Cruises and William

You phone representative was very… You phone representative was very professional, stayed with me until all questions were answered and made sure there were no details left out. When it came to my money, she made suggestions which led me away from her own company's profits, but saved me money. Very helpful.

The people at Alaska Cruises went above… The people at Alaska Cruises went above and beyond to help us reserve 4 adjoining rooms and worked hard to make a discounted rate apply to them all. Our first two room bookings completed the allotted discounts that were available. They made our group trip possible.

It has been difficult to get any… It has been difficult to get any information on the confirmation of my trip. I received an email -but wanted to speak with someone about the reservation and have found the hours to be terrible to navigate on west coast time.