Do not use this website/service I suspect this website is a scam. At first I was excited to find a cruise to Alaska for such a good price but that excited feeling didn't last long. I was called by a representative and when I told him that I couldn't book something right away because I didn't have the time off work approved yet, he became aggressively pushy. Threatening that prices had gone up while we were on the phone, etc. After I hung up on him I had three other representatives call-pressuring me to purchase a cruise with them. I felt very uncomfortable with this behavior. I called Holland Cruise lines directly and they were able to get me a better room for less money. Cruise booked! I am so glad I did not book with alaskacruises.com. I am still getting phone calls from these people even after I emailed them explaining my disappointment with their business. I have also filed a complaint with the BBB. My suggestion to you is to do your homework and research before these vultures steal your money. The representative I spoke with (that you should avoid at all costs) is named Sanjay- ext: 69843

It has been difficult to get any… It has been difficult to get any information on the confirmation of my trip. I received an email -but wanted to speak with someone about the reservation and have found the hours to be terrible to navigate on west coast time.

Recently booked an Alaskan cruise and… Recently booked an Alaskan cruise and am so very well pleased with the outstanding customer service we received. Courteous, friendly, helpful staff. Made the booking process go very smoothly. Lily, our booking agent was very knowledgeable and helpful. Would definitely recommend Alaska Cruises. Great experience

Terrible service Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. Even then, it appears someone called ONCE but did not leave a message. Funny how others can leave messages because the mailbox is not full.

The travel agent that booked this… The travel agent that booked this cruise for us is terrible. As soon as our credit card was charged she has not returned calls. We are traveling with friends and informed her of many of our needs, such as aisle seats on the aircraft, process for carrying medications etc., and she does not return calls. I hope she does not represent Norwegian Cruise Lines, if this is the case, I have a great deal of intrepidation regarding my upcoming cruise experience.