customer
GRRatehawk is my every day, very reliable B2B booking tool Ratehawk is a very reliable B2B booking tool. Great prices, good payment methods, many options, a user-friendly system, strong support, and a sales team that is by our side 24/7. The reward program with points for the user gives also extra help for the travel agent, to use it both for work or for personal reasons. I would recommend to any agency to register and work with them. A big thank you to everyone in Ratehawk for this amazing co-operation!
Robyn E
ZANon existent company that I have… Non existent company that I have reported for fraud. Once payment has been made they are not contactable. Dont request formal account confirmation as they've managed to create very legitimate looking bank letters.
Katlin Vesker
CVYears ago when Ratehawk was offering… Years ago when Ratehawk was offering their platform we were skeptycal as we were very satisfied with other providers but after another travel agency showed me all the advantages of the platform I agreed to give it a try. Never regreted that decision and now we use Ratehawk almost exclusively. Booking engine is super easy to use and compared to other platforms there are so many different and very useful filters + pre-checking is done in hotels in order to avoid any problems at the arrival of the clients. Very few issues we ever had has been handled quickly by the support team or account manager who always does her best to get everything sorted asap. We definitely recommend Ratehawk as a B2B partner.
John
GBPractical Booking Tool with Room for Improvement I've been booking through RateHawk for a good while. It generally offers a great variety of hotels and fair pricing. Response times from support could be better during busy periods too. Nonetheless, it's proven userful for planing trips for those I work with. I'll definitely keep it in my toolkit
Karen Buss
ESClient stuck in resort and ratehawk not… Client stuck in resort and ratehawk not wanting to take ownership of the mess! They have not paid the hotel on resort therefore the clients have had to pay £5000 just to leave the island to make their flight home as a gesture of goodwill. After numerous emails and messages they just come back Saying they are working on it as a generic response! Terrible service and systems as always errors! Money is held by this company and not willing to pay it over ! Clients in nightmare situation. Disgraceful