I am so happy to inform the Option town… I am so happy to inform the Option town team, that we enjoyed our journey and good experience (Muscat to Cochin(India), responds at the right time, and did the needful changes once again thanks to the option town team, In future I am excepting such cooperation and help Alex Muscat

Never seen such a big scam in my life Never seen such a big scam in my life. To start with, it took them more than a month before they activate my subscription. Then they didn't adjust the end date. I had to beg for it. Furthermore, flights are not available in my Flight Pass even though I can book them from AirMalta website. Eventually, I could only use 2 tickets out of of my 8 tickets flight pass. It's very shameful.

This is a HUGE scam.. This is a scam... I bought business class tickets as I am traveling a lot between Oslo and Johannesburg. However, it became obvious pretty early that they only have 1-2 available seats to cover this offer. I ended up not being able to travel at all even trying to be flexible with dates for half of the travels and ending up not being able to utilise all of the procured tickets - and having to rebook one of them, ending up loosing at least 6000 USD. Their customer service is a joke where at one point they said that there were two available tickets for me but I had to book them separately - then of course being able to book one and then had to pay for the second. This was with Ethiopian and I cannot understand why they promote this scam; this puts my anger to also go towards them. DO NOT SIGN UP - if you are somebody that could travel anytime. It is not valuable at all for any business travelers.

Flight Schedule Change For some reason, I couldn't find the booked flight (PAL airline) which I redeemed under my Flight Pass. I was trying to change the date of my flight. I decided to try the customer service chat box. My concern was handled by Roger Williams. He said he will change it from his end. The flight change was completed within a few minutes! It was one of the fastest transactions/requests I experienced.

Good customer service This platform WAS very profitable. I made a lot of savings on my travels thanks to the black out date option. But since the “black out date” option was removed it is no longer really economical.The difference between the price offered by the company and flight pass is almost zero without the black out date option. I hope it will be put back very soon for Comoros. As for customer service, I highly recommend, they listen and find a solution to your problem. Just that sometimes it can take a while to get one online.