Optiontown

P. O. Box 42, 02032, East Walpole, United States
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3.85
Based on 20 Reviews

5

60.00%

4

15.00%

3

0.00%

2

0.00%

1

25.00%
About Optiontown

Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo). Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service. Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp

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Hans-Arild Bredesen
NO

This is a HUGE scam.. This is a scam... I bought business class tickets as I am traveling a lot between Oslo and Johannesburg. However, it became obvious pretty early that they only have 1-2 available seats to cover this offer. I ended up not being able to travel at all even trying to be flexible with dates for half of the travels and ending up not being able to utilise all of the procured tickets - and having to rebook one of them, ending up loosing at least 6000 USD. Their customer service is a joke where at one point they said that there were two available tickets for me but I had to book them separately - then of course being able to book one and then had to pay for the second. This was with Ethiopian and I cannot understand why they promote this scam; this puts my anger to also go towards them. DO NOT SIGN UP - if you are somebody that could travel anytime. It is not valuable at all for any business travelers.

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Alex Baby
OM

I am so happy to inform the Option town… I am so happy to inform the Option town team, that we enjoyed our journey and good experience (Muscat to Cochin(India), responds at the right time, and did the needful changes once again thanks to the option town team, In future I am excepting such cooperation and help Alex Muscat

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Jules
KE

Excellent service I bought passes for $3990 on KQ but was unable to book after the purchase. It took optiontown 3 months to get back to me. very frustrating. However, on the other hand I had previous flightpass which I was also not able to use because of contractual issues between KQ and OT, in this case, a courteous and professional staff from optiontown dealt with my case promptly and I was given full refund as OT credit which I have used on my new purchase. Excellent service.

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yaseen omar
JO

very bad service very bad service, beware! 6 months ago i bought a pass with 20 trip from germany to jordan but due to a problem with the contract between royal jordanian and optiontown i wasn't allowed to book a trip! I've been waiting for 6 months. I have sent many emails to optiontown, until now they have not solved my problem, it cost me 7000 US dollars and I have not been able to use any ticket and now they are not answering! I got my lawyer involved, I hope I can get my money back!

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jitender parmar
OM

Choosing option town was the best decision... Choosing option town was the best decision in terms of savings. The Option town has given best services as and when requested particularly within no time the request made , changes in rescheduling tickets, pass extensions etc. specially during COVID pandemic. Same experience shared by other friends i have recommended. Would like to go ahead with option town once again, and recommend others too. Big thanks and best wishes to option town team.

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