olotels saved me a bundle I was very skeptical about buying an all-inclusive weeklong stay in Jamaica from an unknown vendor in Hong Kong. Reading the online reviews had me terrified. I emailed Couples Swept Away to ask if they would match the olotels advertised price. The reservationist replied that they have a price match policy, but she would not approve my request because she had never heard of olotels.com. She offered me a room rate similar to the rate advertised by the established online retailers. I went ahead and booked the trip with olotels.com and saved $1,120. There were no hitches with the reservation when we arrived in Negril.

Lovely and very clean I found the hotel (holiday inn express Brum)to be clean and very well presented. The rooms were a very good size and I would use again. Didn't get to take full advantage of facilities, I.e the tv and just general chilling as I stayed over after a wedding that went on into the early hours. Breakfast was lovely although if your after a full breakfast of bacon and tomatoes etc chucked in aswell then you will be disappointed, having said that I enjoyed what I had and thought that the breakfast area was spacious and clean. I would recommend to friends and family and would defiantly stay again.

No refund yet after overbooking. Better use other organisation Just before the date of departure hotel was overbooked. This despite booking 5 months earlier. Suggested alternatief not acceptable.. Money not back yet after sending Iban and bic. Again responded to e-mail. Hope I will reveive my money soon! L3NF055472

Gazumped by one of the Olotels offered We booked and paid for the Thistle hotel last November in Glasgow for the forthcoming commonwealth Games. Months later Olotels contacted us to say the Hotel had reneged on the booking. Naturally as the CG's approached the rates in Glasgow have gone sky high and most hotels are already full. So far no satisfactory resolution. In my view, the Thistle Hotel should honour its original commitments and Olotels should insist on this as part of their contract. The Olotels call centre staff are excellent.

HIghly recommended :) Clean and bright bedroom with and fully equipped with basic amenities such as coffee/tea making facilities. Front desk officers are friendly and can communicate well in English. They are knowledgeable and are able to advise on transportation, metro and etc. Hotel is accessible via the Airport Shuttle. Highly recommended for both individual traveller as well as family.