Wonderful from start to finish! We booked a hotel in Madrid using Olotels which provided a great deal. Within minutes of the booking we received the confirmation. When we arrived at the hotel everything was as per our reservation and we were given a great room. We will use Olotels again in our future trips.

Just as good as any other hotel booking internet agency I found it thought another search engine and all the process in the shopping was fine. I used Olotels to book a hotel in Paris with was a reasonable price for what are the prices there, although it was a bit far from the centre. Olotels lack a way to give opinions about the hotels, so I read opinions elsewhere, but it had the best price.

A little shaddy, customer service is nonexistant, in the end great prices During the booking process the cancelation policy never loaded. After waiting five minutes I went directly to the hotel's website and figured the policy would be the same (small fee for canceling prior to 24 hours). When I paid, learned that the policy was total refund for canceling. When I brought this disparage of policies to Olotels customer service I was put into an endless loop of auto responses. I stayed at the hotel, so the cancelation policy wasn't an issue. The price was very good but the room you get will be one lesser rooms. In my case, the room had a bad view, required traveling in two elevators and walking under the street in a tunnel. The room was nice and since I didn't spend a lot of time there except for sleep (and it was quiet), the bad didn't matter much.

olotels saved me a bundle I was very skeptical about buying an all-inclusive weeklong stay in Jamaica from an unknown vendor in Hong Kong. Reading the online reviews had me terrified. I emailed Couples Swept Away to ask if they would match the olotels advertised price. The reservationist replied that they have a price match policy, but she would not approve my request because she had never heard of olotels.com. She offered me a room rate similar to the rate advertised by the established online retailers. I went ahead and booked the trip with olotels.com and saved $1,120. There were no hitches with the reservation when we arrived in Negril.

Lovely and very clean I found the hotel (holiday inn express Brum)to be clean and very well presented. The rooms were a very good size and I would use again. Didn't get to take full advantage of facilities, I.e the tv and just general chilling as I stayed over after a wedding that went on into the early hours. Breakfast was lovely although if your after a full breakfast of bacon and tomatoes etc chucked in aswell then you will be disappointed, having said that I enjoyed what I had and thought that the breakfast area was spacious and clean. I would recommend to friends and family and would defiantly stay again.