No refund yet after overbooking. Better use other organisation Just before the date of departure hotel was overbooked. This despite booking 5 months earlier. Suggested alternatief not acceptable.. Money not back yet after sending Iban and bic. Again responded to e-mail. Hope I will reveive my money soon! L3NF055472

AFFORDABLE BOUTIQUE STYLE FOR A GREAT PRICE !!!! Dear Reader, This place you have just got to see !! Its up there with your posh modern boutiquey hotels, but without the price tag.!! Our room wasn't huge, but perfectly adequate. We expected similar to other express hotel/lodges we've been to , BUT, bing bong, So Wrong. Very classy ,and, an en suite to die for. Breakfast room is ultra white, ultra modern. So what are you waiting for.

Unbelievable rate for Las Vegas I was redirected to this site from Kayak, price for LVH hotel was so much cheaper than advertised major site prices.. Thought it was a scam.. But at this price i was willing to take the chance and dispute my credit card after if necessary.. Received my email voucher promptly. Called hotel directly to confirm reservation.. All in order.. Great room on high floor with great views...industry colleagues also staying but at 4 times the price.. Will use this site again.

Had a problem Great Customer Service I booked with Olotels an Hotel in Madrid. Unfortunately due to illness I was unable to go to this trip and Olotels after proving the illness gave me a full refund. I was impressed with this the level of their customer service and the speed they resolved the issue. Thumbs up will definately use them again.

Great service, simple to use I booked a hotel stay in Malaga through olotels.com. I was a relative novice to booking accommodation in this way but was delighted with the simple, fast and efficient service. I also got a better deal with this site than others I had browsed. After booking, I had to change my dates by 1 day and again this was no problem. They emailed the revised booking details very quickly and refunded the extra day that I had originally paid for immediately. On arrival at the hotel, everything was in order and we had a very pleasant stay. I would definitely use olotels.com again.