Fast, easy and no issues. Not only did Ototels find a cheap rate at Bally's Atlantic City, the reserved room was marked Luxury. While Checking in, the reservation included a code the front desk never saw before. While she spoke to her manager, I thought, "I'm getting screwed because I used an unfamiliar booking site. It turns out the code UPGRADED my stay to a double luxury room. Go Ototels. Very happy.

olotels saved me a bundle I was very skeptical about buying an all-inclusive weeklong stay in Jamaica from an unknown vendor in Hong Kong. Reading the online reviews had me terrified. I emailed Couples Swept Away to ask if they would match the olotels advertised price. The reservationist replied that they have a price match policy, but she would not approve my request because she had never heard of olotels.com. She offered me a room rate similar to the rate advertised by the established online retailers. I went ahead and booked the trip with olotels.com and saved $1,120. There were no hitches with the reservation when we arrived in Negril.

Gazumped by one of the Olotels offered We booked and paid for the Thistle hotel last November in Glasgow for the forthcoming commonwealth Games. Months later Olotels contacted us to say the Hotel had reneged on the booking. Naturally as the CG's approached the rates in Glasgow have gone sky high and most hotels are already full. So far no satisfactory resolution. In my view, the Thistle Hotel should honour its original commitments and Olotels should insist on this as part of their contract. The Olotels call centre staff are excellent.

No refund yet after overbooking. Better use other organisation Just before the date of departure hotel was overbooked. This despite booking 5 months earlier. Suggested alternatief not acceptable.. Money not back yet after sending Iban and bic. Again responded to e-mail. Hope I will reveive my money soon! L3NF055472

I found this hotel with olotels and… I found this hotel with olotels and this service is great. I found a good hotel with the best price.