The consulate had problems with getting… The consulate had problems with getting stickers for my visas. I believe in good faith Traveldoc did everything in their power to honor me getting my visa as soon as possible. I told Traveldoc I wanted my passport back, and a refund. They immediately shipped me back my documents and gave a full refund minus shipping cost for the return of my passport and documents.

I paid for the white glove service I paid for the white glove service. Yes, it was more expensive but it was worth it. Mr Ghoraishi assisted me throughout the process. He reviewed my application, found a few errors, assisted me in getting them corrected. I was traveling when my Visa was ready. Mr Ghoraishi held it until I returned and then Fed exed the next morning to ensure I would be available when it arrived. While my timeline was not emergent but it was tight. I was kept informed throughout the entire process which greatly decreased my stress. I will definitely use this service again.

Terrible service Terrible service! I prepaid & sent TDS my passport for renewal in June & just got the new renewed passport & my original passport back 3 days ago. I prepaid for FedEx return shipment but it arrived by regular horrible US mail. The very least TDS can do now is refund my $36 FedEx fee.

I’ve used Traveldocs several times and… I’ve used Traveldocs several times and always loved their performance. This last time, they were slow to answer emails and texts and I was a bit disappointed. I figured it was all Covid related, and hope that is the case as I will need their services again in the near future. I trust that the excellence I’ve experienced in the past will be there again.

Quick turnaround- excellent service I needed a Chinese tourist visa very quickly and over the Thanksgiving holiday. I dropped off my passport at the Washington DC office on Monday of Thanksgiving week and had it back by Friday morning after Thanksgiving. I couldn’t be happier with the service TDS provided.