Samuel was very helpful and… Samuel was very helpful and understanding

nathan nathan was good

I had an exceptional and professional… I han an exceptional and professional experience with Samuel today. I personally booked a flight online. Then I got a call from Samuel saying that he called to let me know that my ticket was confirmed and ready for use. However came a bad news that my credit card wasn't able to charge. Samuel patiently investigated my challenges and fixed them. I got the authentic E-Ticket and good gesture. Thank you Mr Sa

Incorrect flight reservation I made my flight reservation for the wrong day and needed to fly back ro Arizona from Orlando asap. Dustin was very informative and assisted me in getting a ticket for the following day that I could afford.

Nathan was very aggressive and would… Nathan was very aggressive and would not take give me an refund for an answer , I initially bought a one way flight for $130 one way, a week later I wanted to Simply ad a carry on ( NOTHING ELSE!! ) he told me there was no English speaking Supervisors available and he was my only choice, when he was done robbing me blind new total was $265.00 that there my friends is a $135 carry on.. thanks to my Visa People I was able to Cancel everything, it was a awful experience I wish on very few people! TERRIBLE