We have never used an travel … We have never used an travel agent/company prior to this trip and were somewhat concerned about what to expect. I can say this trip went off completely as advertised with no surprises or disappointments and clear directions. We received great information prior to leaving and every detail was as expected. As such, we were able to completely enjoy this unbelievable holiday! Thank you

Custom Tahiti Travel was good Custom Tahiti Travel was a pleasure to book our last-minute honeymoon through. They were very accommodating with payment scheduled and booking. We had a couple hiccups, though. We never received the GoPro promotion prior to leaving, but it was quickly rectified after we returned. Another problem we encountered was a strike in Tahiti with our airline - flight was cancelled (beyond their control), but they did not resolve detour problem for us as other resortee's experienced with their travel agents. We had to get the issue resolved ourselves by visiting the Air France office in Tahiti, something we feel should have been handled by Custom Tahiti. Nonetheless, it was resolved and we got out flight changed and made our connections - just wish they put through more effort like our fellow travelers' agents did.

Trip of a lifetime We enjoyed a wonderful visit to Vahine Island and Bora Bora with the help of Custom Tahiti. I told them what we want, and they put together a great package so we didn't have to worry about anything, and included was a snorkel trip and lovely dinner as a gift. My emails were answered promptly, even on a week-end, and everyone involved was courteous. Highly recommended.

You can still save your trip We were suppose to travel to Moorea and Bora Bora next month for our 10 year anniversary. Received an email on Oct 2 that they have gone out of business and all our reservations have been canceled. We paid them in full 3 weeks ago and unfortunately may never get the money back. For those that are still wanting to go on their trip, we have located the island company Custom Tahiti travel used to book our hotel, ferry, and inter island flights and luckily they have NOT canceled our trip and were willing to deal with us directly. If you would also like to investigate this, the company is called Tahiti Nui Travel. We spoke to Lorna and her email is lorna.moureu at tahitinuitravel . pf

Closed Received this email from them today- We regret to inform you that, effective October 1, Custom Tahiti Travel has suspended its operations. All currently booked trips are canceled. Custom Tahiti Travel will not be able to honor any of the current bookings.