Paola
GBEagleRider Membership Lacks Transparency & Follow Unethical Practices EagleRider, while offering the potential of amazing experiences, has unethical business practices and their membership program lacks transparency and uses false advertising. I was a member of the EagleRider motorcycle club, which offered a day free credit per month of payment. At the time, I was saving for the max of 24days credits to enjoy a long road trip. It turns out that the free credit covers some bikes, not other bikes,, does not cover sundry charges (a 5 day trip can still costs hundreds of $). Credits can also only be use at some locations. Finally, EagleRider has locked people paying monthly subscriptions into annual terms. The result is one cannot cancel when you want to, even though paying monthly.
Daniel Murray
GBLong time Eaglerider renter and member Long time Eaglerider renter and member. I have used LA, Las Vegas, Seattle, Orlando, Bellville, nj and Staten island locations over the years. Always professional and helpful, reservations always correct and ready as planned. I have used the Staten Island NY location most often. Frederick(sorry if i misspelled) is always helpful and friendly. will be renting again for sure
Vlad Yekelchik
GBA long time EagleRider customer A long time EagleRider customer. Always have very positive experience with them. To close out the riding season, I rented a Street Glide while visiting my parents just outside Chicago. Took a day ride to Galina - just beautiful. Danny Brown from ER Chicago was very accommodating and got me on the road fast. This is why I keep coming back.
Robert Lewallen
GBI've been an Eaglerider member since… I've been an Eaglerider member since 2016 & rented my first bike with them in 2009. The convenience of getting a late model, completely serviced bike for trips is priceless. I've traveled from the Seattle location almost every summer since 2016 and it's always been an excellent experience both pick up and drop off.
George Harpole
GBEagle Rider has ZERO Compassion… Eagle Rider has ZERO Compassion… Hurricane Ian tearing up Florida and we had plans to ride from Miami to Key West. Called to cancel my reservation after the storms destruction and they cancelled but kept all my money ($101). It’s the not money its the principle and when a natural disaster is occurring you’d think they would think out of the box to accommodate members. I’ve had good experiences in person at their locations, but their phone reps have bad attitudes and aren’t very helpful. Their motto is take it or leave it. I want to leave it but I have no other options. After speaking with HD Corporate I’m hoping they will find a better partner in the future. Buyer Beware!