I've been an Eaglerider member since… I've been an Eaglerider member since 2016 & rented my first bike with them in 2009. The convenience of getting a late model, completely serviced bike for trips is priceless. I've traveled from the Seattle location almost every summer since 2016 and it's always been an excellent experience both pick up and drop off.

Absolutely horrendous customer service… Absolutely horrendous customer service and misleading full refund wording on their website. (Might even be illegal) I recently rented 3x Harley’s for a route 66 trip note I’m from the UK so this was a big deal. The deposit was paid and full payment due 4 weeks before collection. Being a good citizen I decided to pay the full amount 3 weeks prior to the full amount being due as the website said full refund available. Unfortunately one of the riders had to pull out for personal reasons. I contacted Eagle riders and asked for a refund on that bike but we still wanted the other 2. To my surprise somewhere in the small print the “full refund” is in the form of store credits😱 (not very useful to me from the UK) as I signed the T&Cs they refused to budge and effectively told me I was stupid to pay the full fee before it was due so nothing they can do. What horrendous customer service is that !! I can only advise other consumers to either not use this company ever or ensure you don’t need to cancel as there full refund text on there website is a scam and misleading.

Awesome experience We were very pleased with our experience using Eagle Riders. After our first time using them for renting a Harley we decided to join the club which has helped us save money on future rentals. The bikes are in great condition and the customer service was excellent. We were given loads of information on scenic routes to take and “local” spots to check out that tourists wouldn’t typically know about. Highly recommend Eagle Riders!

Best Motorcycle Rental Service Since 2020 I've been a frequent renter and member of Eaglerider - primarily out of San Francisco and Las Vegas. With a wide selection of bikes (which often get updated!) and an outstanding support staff, you can rest assured that your riding experience will be top notch. Most of my rentals have been checked out by Pascal and I can personally attest to his excellent customer service and bike/riding knowledge. If you're in Vegas and he's handling your rental, you'll be well taken care of. Look no further for the best bike rental experience.

The two guides DJ & April were… The two guides DJ & April were exceptional Didn't like having to go into a town each evening to an inner city hotel, the Laughlin hotel was not good and wouldn't recommend. A lot of freeway riding, but was unavoidable due the amount of miles we needed to cover We enjoyed the whole experience, good company and excellent service