Jason White
GBCrap credit system and customer service From Florida, Rented once in Colorado right after signing up. 6 months and 5 rental credits accumulated later and I try to rent at st. Augustine. "Location does not take club credits". Was willing to pick up somewhere else in the way to st. augustine, but it was the same with all 5 of the other central Florida locations. So tell me y tf do u offer monthly credits if not all locations will accept them and y tf won't you give me a refund for the months I paid to accumulate credits, now that I want to cancel?! Don't use this company! Total scam!
Wagstaff
GBThe two guides DJ & April were… The two guides DJ & April were exceptional Didn't like having to go into a town each evening to an inner city hotel, the Laughlin hotel was not good and wouldn't recommend. A lot of freeway riding, but was unavoidable due the amount of miles we needed to cover We enjoyed the whole experience, good company and excellent service
Neil Freeman
GBThis company will try to rob you, avoid! This company stole £715 ($900) from me in May 2020 when covid hit. Despite a travel ban from UK to USA, they charged my card the full rental amount even though I had emailed to cancel. Like others on here they gave me worthless store credit which I never used as the US border was shut for 20 months. Cannot get a reply from their so called customer services department, but they did manage to put together an 8-page document when I contacted Amex. Amex were only able to refund the deposit, so in fact I could have been a lot worse off. I think this company just relies on the fact that there aren’t too many options location wise but I would urge potential customers to look elsewhere if possible so as not to be left out of pocket.
Monika van Dalen
GBBeen renting from Eaglerider for years… Been renting from Eaglerider for years and love the freedom it gives you to travel and rent your motorcycle at your destination. Makes us, the rider aficionado the chance to ride in many different locations. Customer service is great and they are always ready to help! The Miami location is absolutely amazing, Edgar the general manager and his team always makes sure that your bike is ready and has answers for all your questions until you leave the place with a smile and look forward to return again and again. Place is always clean and bikes are brand new! Totally recommend Eaglerider Club!
eric wolf
CAWe've rented amazing Harley Davidson… We've rented amazing Harley Davidson motorcycles thru Eagle Rider several times now in Las Vegas. Our favourite customer service representative, Leann, is very accommodating, knowledgeable and offers very friendly service with a smile. She goes out of her way to make us extremely happy customers, and tries hard to get us the bike we want or one that is similar. Eaglerider makes the rental part simple and easy. We’ll be back!!