This should be a beta My company implemented Lola... the problem is that the tool simply doesn’t work most of the time. The fares that Lola finds are consistently more expensive than what’s available on the airline’s own websites, without offering any extra flexibility. Many flights that I can find elsewhere are not available. The hotel booking tool is possibly worse. It crashes all the time, does not allow you to search flexible rates without clicking through every single hotel, and is just super super slow. The only positive thing is that their support chat is really fast and competent.

Really enjoy everything Really enjoy everything. My one complaint is no longer checking you into your southwest flights automatically. It was the coolest thing when it happened and made me feel extremely at ease. Honestly this company is the best and other than that everything I have needed has been at the touch of my finger tips through messaging with customer service or a quick call.

Lola is awesome! I love the convenience of using Lola. It is a great way to travel hassle free- and if there is any issues or if I need to change a reservation last minute the helpful staff are always quick to respond and resolve my issue for me.

Quick and easy way to book flights & accommodation for work We use this software in our company and it is great to allow our staff members to book their own flights and hotel accommodation. The company is able to put in policies around what flights / accommodation is allowed to be booked (ie. the cheapest flight +/- 5%, etc). The company can also put in their payment details, so then staff are able to book their flights & accommodation through the company payment details. Last, Lola support are responsive and very helpful as well.

Love it! The customer service and accuracy MAKES this work. The response time for chats is critical and I love never having to wait. My issues are solved with chat agents. Love it. If I ever do have a problem or request, it is solved and my expectations are met. Perfect for business use.