Stephanie Baucom
GBExcellent Car Service My family has used Town Car SF for years and we love them! They always arrive before your pickup time, have extremely clean cars with complimentary water and newspapers, and are price competitive. They go above and beyond to please...for example, they have provided my son with a booster seat so that I did not need to travel with it. They've also helped bring my suitcases all the way in the house so I could care for my sleeping son upon a trip's return. And one time, when I realized that I had packed an item that I did not want to travel with, they held onto it for me until I returned from my trip. The drivers are professional, but can also be personal, if desired. The owner Claudius is always quick to respond to travel requests and the driver Eva is absolutely the best! I'd recommend Town Car SF to anyone that had transportation needs.
Pat
GBVery reliable, nice people, on time I have been using TownCarSF for 4 years and they are my go-to car service. Only once in 4 years have I had a driver not show up (due to a flat tire I was told). Very reliable and nice people. The only reason I didn't give 5 stars was that their M.O. at the airport is to meet you curbside rather than inside with a sign. So if you regularly need help getting baggage outside, they may not be for you. But otherwise I can recommend them without reservation.
David L.
GBCar service to Napa Great car service company to Napa, hired them to pick me up from SFO Airport in San Francisco and everything went very smoothly. Driver on time, great car and friendly car service - I recommend this limo company to all looking for professionalism and great service
DAVID
GBBe careful We used a town car to take me on a fairly long ride from San Francisco down to Daly City and had a bad experience. I gave my credit card number to obtain the reservation, but was not told that I was being charged in advance. When we arrived at our destination I confirmed the fare amount verbally with the driver, and paid her about $130 or so, including a tip. The next day I discovered that I had been billed on the card, too. I contacted Towncarsf about three times; once by phone and twice by email, and they never replied or even responded. So I was double charged and had to fight the charged with my credit card company. Any company that won't call you back or even respond to something like this should not be used - find another driver. I'm only giving them two stars because the driver was polite, and you'll be more likely to read the warning if there are two stars than one...
Kathleen
GBReliable and very helpful. I arrived after a long flight from the East Coast with 2 kids in tow. Our driver, Leo, was great. He was on time even though my flight arrived 30 minutes early. He retrieved all of our bags and car seats, installed the car seats, and carried all my bags up a flight a stairs to my front door when we arrived at home. Leo was very polite and well prepared, just what I needed after a coast to coast flight with 2 kids without my husband!