Anon
GBthe worst They never showed. I had booked the car to pickup a client at SFO and take him to Oakland for his car. I prepaid and they simply didn't show. When I called they offered no excuse. It took several more calls from them to get my refund. after a two month wait. I wouldn't recommend them.
Brian K
GBGreat Service Towncarsf is reliable company i been use them for last 3 years and its been on time wit pick ups Prices are Fair and no hidden fees I am Surprise to see Bad Reviews About he's Company Remember there is two side for ever issue Brian K
Jeff
GBOutstanding Service In April of this year I was instructed by my physician not to drive for one month as the results of an operation. How fortunate was I when I located TowncarSF in the yellow pages. From first contact with Claudius,to the four weeks of being driven daily by Selma from my home to the Silicon Valley ,the total experience was friendly and professional. Recently my physician has cleared me to drive once again....(I sorta had wished he hadn't...) Great thanks to to the wonderful folks at TowncarSF Jeff Cox CEO, Placer Street LLC
DAVID
GBBe careful We used a town car to take me on a fairly long ride from San Francisco down to Daly City and had a bad experience. I gave my credit card number to obtain the reservation, but was not told that I was being charged in advance. When we arrived at our destination I confirmed the fare amount verbally with the driver, and paid her about $130 or so, including a tip. The next day I discovered that I had been billed on the card, too. I contacted Towncarsf about three times; once by phone and twice by email, and they never replied or even responded. So I was double charged and had to fight the charged with my credit card company. Any company that won't call you back or even respond to something like this should not be used - find another driver. I'm only giving them two stars because the driver was polite, and you'll be more likely to read the warning if there are two stars than one...
Rosie C
GBCar to the Airport We called on October 23rd and was quoted one price for our car to take us to the airport on the 24th of October. When we called back to confirm, we were given a different quote and it was much higher than the original quote. I was told it was because of the World Series taking place in San Francisco. Two things came to mind--1st they knew the world series was going on when they gave me the first quote and 2nd--we had nothing to do with the world series. We were being picked up at a hotel far away from the stadium and being taken to the airport. You should have had 2 prices--one for the people participating in the world series and one for folks who had nothing to do with it. Be that as it may, the car was quite clean and tidy and the driver was excellent. I have no complaints about that.