They offer zero help & NO SOLUTIONS They offer zero help & NO SOLUTIONS. Terrible customer service. Their response is basically this "Upon checking the restrictions of your ticket by our ticketing department. Cancellation for refund and changes are both not permitted to your ticket." After speaking to the airline, they tell you to contact them since you booked the ticket with them and they're the only ones capable of making changes to the ticket. You get the run around and nothing happens, complete waste of time and money. Worst experience ever. Never book with them as you will be risking loosing all your money. No refund, No credit, no Travel voucher.

Great response time (within an hour)… Great response time (within an hour) for requests and resolving issues: 1) Perliza for changing my airline millage number; 2) Mellan for booking aisle seat assignments for my return flights (all full) when the airline app wouldn't. Thanks to you both for a great experience. I've already recommended scholartrip.com to two people with upcoming trips.

We had a complicated booking. We had a complicated booking. It involved a third party payment and we were successful to book the flight within the safety measures. Then I had to make a correction with Joselle's excellent help.

I booked a round-trip ticket with the… I booked a round-trip ticket with the help of Criencess. Criencess spent 4 hours helping me determine the cancellation/change policy and choose seats. Criencess is really a good agent that anyone can trust!!! I have a great experience in scholartrip this time!

Thankful customer! ScholarTrip has been more than helpful, from pre trip questions, flight questions, potential changes, to processing a refund on a ticket (due to a family death). Nicole was especially helpful, quick and responsive with helping with our claim. Thank you!