Image Tours

2828 Kraft Ave SE, 49512, Grand Rapids, United States
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4.60
Based on 20 Reviews

5

75.00%

4

20.00%

3

0.00%

2

0.00%

1

5.00%
About Image Tours

Roelof Postmaa, Sr., an educator in The Netherlands, founded Image Tours in 1939 in Amsterdam. He began taking his students and their parents on trips as a hobby. Recognizing people’s need for guidance in planning their travels, Mr. Postmaa developed a successful business hosting tours throughout Europe. He firmly believed that travel broadens one’s horizon and enriches one’s mind. Mr. Postmaa’s son, Roelof Jr., began assisting his father in the family business while still in high school. Roelof Jr. opened an office in Grand Rapids, Michigan in 1960 and began offering the company’s signature HEART OF EUROPE ® tour to groups such as fraternal organizations, employee associations, churches, school choirs, orchestras, and marching bands. In 1986, the company began partnering with travel agencies to offer their escorted Europe tours to the general public, thereby becoming firmly established throughout the United States. Today, Image Tours is led by Monique Kasmauskis, the daughter of Roelof Jr., and her husband, Mike. They, along with all the Image Tours associates, are dedicated to providing Superior Value with a Personal Touch. Thanks to this dedication, Image is often praised by both travelers and travel agents for courteous service, meticulous traveler preparation, and flawless execution of its tours. Our HEART OF EUROPE ® tour has endured since 1960, and has been enjoyed by thousands of first-time travelers to Europe. In addition to the HEART OF EUROPE ® tour, Image Tours offers several other fine European tours (click here to browse our tours).

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GB

Loved the tours and the tour guides but flight booking is poor Loved the tours and the tour guides. This would have been 5 stars, but Image Tours has pretty lousy air booking arrangements. They keep air routes a mystery until the tour has been completely paid and then they treat those that prefer to book their own routes (because they don't provide the planned routes) as 2nd class travelers in regards to providing airport transfer times and insured flight coverage. Their flight prices tend to be more expensive than booking our own flights. Once the flights are purchased through Image Tour, you are at the mercy of whatever mystery route they have selected. Many others that used their flights regretted the poor flight itineraries they got. They are behind the times as other tour companies allow flight itinerary selection at the time of booking the tour. Room for improvement.

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William Brausch
GB

Our European Circle Tour was… Our European Circle Tour was amazing!!!! We saw 7 countries in 15 days and drove 2600 miles. Our bus driver, Ed was a gem, making us feel so safe along the way. Tour Manager, Ger was a walking history book with extreme patience and kindness in all situations. We loved him. He put his heart and soul into his job. You could tell he simply loves Europe and loves sharing his knowledge! A very personable gentleman who made our vacation a wonderful experience!!!

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Kitt
GB

Freaking Awesome! If you are new to traveling, trying to decide if you can again, or a seasoned travelologist...Image Tours is superior in their extremely well planned, thoroughly engaged traveling enjoyment for all levels of travelers ready to experience a taste of so many countries! Image Tours takes care of it all & has some of the best navigation experts behind the wheel of an Awesomely comfortable & relaxing coach. Superb drivers & tour managers thoroughly equipped prepared & enthused with guiding you on your life's making journey! I've enjoyed 5 tours with Image, consecutively for the last 5 years, & am planning a few more. They give you a wonderful insight into places to return to! The New Scandinavian Baltic tour is Amazing, much thanks to their outstanding manager Mr. Munning! Pick a tour & get prepared to be inspired & well taken care of with Image Tours! And your luggage is taken care of throughout the tour too!

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Ash
GB

Fun Trip But It was a fun trip, driving around 6 countries in Europe. Enjoyed the trip to Venice and Amsterdam. Paris visit left something to be desired. Couldn’t see the Louvre. Couldn’t spend time at Eiffel Tower. Hotel in Paris and Venice were not at most convenient location.

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Anonomous
GB

I am VERY VERY disgusted..... I am VERY VERY disgusted with your service and treatment of handicap travelers!! I had a call come in from a woman that had several disabilities take one of your tours and she was left stranded!! She got a note slipped under her hotel door saying they could not accomidate her any longer! yes she had disabilities and maybe should not have taken that trip, but for the guides to treat a handicap woman like that is appauling, leaving her with her bags stranded at the airport that is insane!!! I work for an emergency medical travel assistance company and you should be ashamed of yourselves!!

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