Image Tours

2828 Kraft Ave SE, 49512, Grand Rapids, United States
http://imagetours.com
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4.60
Based on 20 Reviews

5

75.00%

4

20.00%

3

0.00%

2

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1

5.00%
About Image Tours

Roelof Postmaa, Sr., an educator in The Netherlands, founded Image Tours in 1939 in Amsterdam. He began taking his students and their parents on trips as a hobby. Recognizing people’s need for guidance in planning their travels, Mr. Postmaa developed a successful business hosting tours throughout Europe. He firmly believed that travel broadens one’s horizon and enriches one’s mind. Mr. Postmaa’s son, Roelof Jr., began assisting his father in the family business while still in high school. Roelof Jr. opened an office in Grand Rapids, Michigan in 1960 and began offering the company’s signature HEART OF EUROPE ® tour to groups such as fraternal organizations, employee associations, churches, school choirs, orchestras, and marching bands. In 1986, the company began partnering with travel agencies to offer their escorted Europe tours to the general public, thereby becoming firmly established throughout the United States. Today, Image Tours is led by Monique Kasmauskis, the daughter of Roelof Jr., and her husband, Mike. They, along with all the Image Tours associates, are dedicated to providing Superior Value with a Personal Touch. Thanks to this dedication, Image is often praised by both travelers and travel agents for courteous service, meticulous traveler preparation, and flawless execution of its tours. Our HEART OF EUROPE ® tour has endured since 1960, and has been enjoyed by thousands of first-time travelers to Europe. In addition to the HEART OF EUROPE ® tour, Image Tours offers several other fine European tours (click here to browse our tours).

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Anonomous
GB

I am VERY VERY disgusted..... I am VERY VERY disgusted with your service and treatment of handicap travelers!! I had a call come in from a woman that had several disabilities take one of your tours and she was left stranded!! She got a note slipped under her hotel door saying they could not accomidate her any longer! yes she had disabilities and maybe should not have taken that trip, but for the guides to treat a handicap woman like that is appauling, leaving her with her bags stranded at the airport that is insane!!! I work for an emergency medical travel assistance company and you should be ashamed of yourselves!!

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Irene Hironaka
GB

Barbara Kleinbussink-Heart of Europe Tour Tour guide/Manager, Barbara Kleinbussink; was very professional, informative & knowledgeable about history of countries visited. Also,very witty. Motor coach Commanders Lieke and William are extremely skillful drivers. Tour cost worthy of number of days and countries visited. Amazing experience for someone visiting Europe for the first time.

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Cameron Abernethy
GB

This was our second trip with Image… This was our second trip with Image Tours. Like before, the tour guide was outstanding. He always went above and beyond to make sure everyone's needs were met. The Italy tour pace was brisk but we saw and experienced so much. The food and hotels were fantastic. Take advantage of the optional excursions and you will realize an even greater value.

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Leilani Corona
GB

First trip to Europe and London I would have to say that everything we experienced on our Heart of Europe Grand to include London tour was wonderful. We were always looking forward to the next country visited and enjoyed every minute of our trip. Our tour guide, Minni Hoeve, communicated with us throughout our trip. He is wonderful, kind and knowledgeable tour guide.

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Carlanna & Thomas
GB

The tour was wonderful The tour was wonderful. The tour guide, Ger and bus driver, Ed were exceptional. Sitting in the back of the bus was not comfortable as the air conditioning was not distributed equally and it was very hot. The hotels that were not air conditioned were hot and uncomfortable as welI. We feel the tour company needs to book more updated lodging with the travelers comfort in mind mainly in the summer months. The rest of the year is not an issue as it is cooler then in Europe.

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