Rina was very patient and informative Rina was very patient and informative. She worked through complicated seat assignments and gave us many option and great guidance. We would love to interact with her on our next trip.

Cancellation Fee Charged by Flywithcloud but not by airlines I made a big mistake contacting Flywithcould. Thought it was United Airlines. I was charged $150.00 to cancel a flight reservation I had made 5 hours earlier. Later, I contacted United Airlines directly and they said there IS NO CANCELLATION FEE for a reservation canceled within 24 hours. I contacted Flywithcloud to try and get the $150.00 back and they are stalling. So angry that I walked into this scam.

Rina saved the day Rina saved the day! Double booking because of a united member number issue was resolved thru her hard work! An unusual situation that took some time with her perseverance showing and providing excellent customer service. I wish I could call her every time!

On Aug 23rd I was directed to this… On Aug 23rd I was directed to this company while trying to switch one of my passengers for flight I had booked through Expedia/delta for my daughter’s birthday trip to Mexico. I spoked to a representative named Viniy who was able to pull my reservation and everything with Delta and stated she could help me. Now that I think back on it now it’s a scary thing that people have access to your information so easily. Viniy stated due to the price change and availability I would have to cancel my entire booking and rebook the flight over again but could try to get me the rate with another airline and would handle the cancellation with Delta. Viniy sent me emails to confirm the refund I would be getting from Delta and the new charges but to date nothing has been received. I was told to give it sometime but when I follow up there are no updates and recently when I called a representative named Justin became highly aggressive and refuses to assist stating I was contacting the wrong company although I had been speaking to the representative and her teammates previously. At this point I have paid for the flights for 5 people twice and it appears I won’t be getting my $2278.25 refunded back to me. This company is a sham and i am highly upset. If you can stay away because I don’t want what happened to you to happen to me

The lady that helped me was great… The lady that helped me was great (Claire). Unfortunately the website sucks as it wouldn't let me book a one-way to Paris necessitating me working with Claire for 45 minutes. My profile is up to date with relevent passport & security info so not being able to book a simple one way ticket and wasting both her & my time is unacceptable - fix your algorithm.