Debra B.
GBUnited Cancelled my flight United Cancelled my flight. Will from United was quick to help me get my son on the next flight out so that he could attend his grandmothers funeral.
Anita N
GBSpoke with Wesley and he assisted in… Spoke with Wesley and he assisted in booking several flights for our Board members for an upcoming office trip. He was extremely helpful.
Lynn Sealy
GBRescheduling flight I was scheduled to fly out on Wednesday,November 15.On November 14 I had a family emergency which required me extending my stay.Called to reschedule flight and got a wonderful agent,Jace,who spent over an hour helping me change the flight.He was helpful,compassionate and extremely thorough in explaining everything.It was a long process but with his help it got done and by the end I felt like I had made a friend.Jace is definitely an asset to your organization in every way.
Robert Batherson
GBRina was very patient and informative Rina was very patient and informative. She worked through complicated seat assignments and gave us many option and great guidance. We would love to interact with her on our next trip.
Eric
GBRina saved the day Rina saved the day! Double booking because of a united member number issue was resolved thru her hard work! An unusual situation that took some time with her perseverance showing and providing excellent customer service. I wish I could call her every time!