Everything went well Everything went well. Booked the train online and boarded the train without any problems. One thought though: It would be more useful to annoy me with requests to review your service AFTER the scheduled date of the train-ride and not after just the ticket-booking. How would I know if you are trustworthy when I had no chance to confirm the validity of the ticket?

Highly Recommended Booking process was efficient and easy to use. The chat option for a few questions I had was informative and prompt train itself was good, clean, snack was very acceptable and ran perfectly on time. highly recommended

Russian Trains has been my exclusive… Russian Trains has been my exclusive choice for train reservations. The staff is incredibly helpful and resourceful and especially efficient and timely in booking the trains on which I plan to travel. If the exact booking or seat I want is not available, they come up with and offer quite suitable options. Their communication is top notch. I recommend RussianTrains without hesitation and in the highest possible manner.

I was able to make reservations easily enough; a little more English would be helpful. I was able to make reservations quickly enough. One thing I did not understand was my seat assignment on the train from Moscow to Smolensk. I needed a friend who knows more Russian than I do to tell me that my assignment was to a lower bunk, and not to a seat on the lower part of a particular train car. I am happy to learn more Russian, but since so much of your online ticket is in English, perhaps you could add this little bit. And I promise to keep working on Russian, even at my age. (You know what it is! :) )

We were a group of six,one married… We were a group of six,one married couple(possible recognised by the same surname) , but we did not have beds together, couple was separated.Fortunately hostess let us to change beds so we were four together in one coupé, the couple was together in another one. Everything another was OK.