Very efficient and fast service! Very efficient and fast service! I even tried another site a couple of minutes before to buy a ticket, and there was not all the times available nor the time I wanted (at 7 in the morning). So I switched to your site and the timetable was complete! Good idea to give a receipt in English but a ticket in Russian ! This way, I will just have to show it to the employees at the station and the will guide me to my train! Looking forward to travel from Moscow to St-Petersburg next December! Thanks again! Daniel, Ottawa, Canada

A Nice Experience It's the first time I tried to book tickets through the RussianTrains from my home in Beijing China. And found it become a pretty nice experience. I would like to give a five star evaluation for your service.

I was able to make reservations easily enough; a little more English would be helpful. I was able to make reservations quickly enough. One thing I did not understand was my seat assignment on the train from Moscow to Smolensk. I needed a friend who knows more Russian than I do to tell me that my assignment was to a lower bunk, and not to a seat on the lower part of a particular train car. I am happy to learn more Russian, but since so much of your online ticket is in English, perhaps you could add this little bit. And I promise to keep working on Russian, even at my age. (You know what it is! :) )

Easy, fast and reliable It's very easy to find and book the trains, the service and communication is very good (they keep you well informed at all times) and the tickets were sent very reliably and as fast as the seat reservations were made available. I recommend this platform!

We were a group of six,one married… We were a group of six,one married couple(possible recognised by the same surname) , but we did not have beds together, couple was separated.Fortunately hostess let us to change beds so we were four together in one coupé, the couple was together in another one. Everything another was OK.