Satisfied traveler from Massachusetts
GBOne of the best trips we've taken We had a wonderful trip! Tiago was an excellent guide -- knowledgeable, interesting, funny, and helpful. We couldn't have asked for a better team than Tiago and our driver, Manuel, to show us Portugal. We loved the history, culture, hotels, food, and wine! p.s. Our only piece of feedback is we would have liked more walking about the towns/cities. It was relaxing having the car (especially in the heat of summer), but we feel we might have soaked up even more of the feel of the country walking the roads.
Love Portugal
GBThe Portugal Driving Trip as arranged by Portugal.com was amazing. My husband and I loved Portugal and the trip as arranged was perfect! The hotels were beautiful and all the transportation and the intinerary were extremely well planned. The recommendations for what to visit in each place were perfect. We saw as much of Portugal as we could in the 10 days of our trip. We drove over 1500 miles and were always pleasantly surprised at the lovely hotel that awaited us at each location. I would highly recommend a trip to Portugal and make your arrangements with Portugal.com. We could not have been happier!
Gerry Paul
CAA less than perfect experience The booking agent for our Portugal trip was Portugal.com, while the actual tour operator was Cityrama Gray Line. Our troubles with Portugal.com began during the booking process. The response toour questions took days, and some questions were never answered. Nevertheless, we saw a number of positive reviews so we finally went ahead. Portugal.com accepted our deposit. We discovered several days later that this did not mean that our trip was confirmed. By this time, we had booked our flight separately. Eventually things worked out, but the early signs were not so good. Once the tour started, there were a number of irritating glitches, but I’ll focus on the most egregious. Our tour itinerary covered the northern part of Portugal. In choosing the tour we wanted to avoid the religious sites. So when the tour actually started we were surprised to find that the itinerary had been changed. Instead of seeing a number of towns in the north we would be spending a couple of days going to the pilgrimage site of Santiago de Compostella, a distant religious shrine in the north. It turned out that two different itineraries had been sold, but both groups had been incorporated into the same tour bus. The result was pandedonium...everyone of course wanted to have the tour that they had signed up for. To Cityrama Gray Line’s credit, they eventually decided to split the tour, so that everyone got more or less what they bargained for. But, you can imagine the chaos and the irritation and the hours of rescheduling arrangements. Nevertheless, the tour was generally good value, and we have no complaints in that regard.They did tend to cram too many sites into a single day, so that there really wasn’t enough time to wander around and really see some of the terrific places that we visited. We plan to go to Portugal again to see the south of the country, but I have to say I don’t think that it will be with Portugal.com and Cityrama Grey Line.
Marta Diaz
GBHighly recommend Portugal.com Eunice Costa at Portugal.com was incredible! This is my first experience booking a tour to Portugal. She was very helpful and her support to me exceeded all my expectations. I would strongly recommend everyone to use Portugal.com for booking tours to Portugal and other European countries. Hopefully, you will be blessed having someone like Eunice taking care of your travel booking.
Inna Orel
GBGreat trip! We couldn't be happier about our Portugal trip that was put together for us by Antonio from Portugal.com. It was just the right mixture of cultural, historic, and gastronomic impressions. The schedule and the route were compiled the way that allowed us to see a lot of the country, and to have fun at the same time. It was put together exactly according to our specifications: we stayed and ate at the interesting places with local flavor. The accommodations were the best, and just where we wanted to be. Thank you guys for the great experience!