
Jaime C.
GBExceeding Expectations The communication, attention, and quality of work Paycom has done with us has exceeded our expectations. They have gone above and beyond to solve any issues that we gave had.

Anne Marie Wolanski King
GBOutstanding product and customer service! Our initial point of contact, Brennan Vickers, has stayed with us throughout the whole process and is still involved when we ask him to be. We are extremely pleased with both the program (ease of use, especially by employees, and versatility) and the quality of the people we have worked with at Paycom.

Ron
GBNew Implementation The conversion from our old systems to the Paycom complete HCM system was the best I have ever been involved with. The assigned project manager had an excellent command of the platform and effectively customized areas of the system around our needs. The entire project was managed thoroughly with excellent communication and follow-up and kept on schedule.

kevin hunter
GBBest Experience What a difference in customer service! We have been using ADP for 20+ years, and Paycom, by far, has the best customer service. Austin answers his phone with one or two rings. ADP, you need to go through all these hoops just to reach someone, and then you get transferred again to voice messages. Paycom is highly recommended.

Sarah
GBImplementation was our best experience Implementation was probably the smoothest transition. We had two amazing people who were the glue to helping us. Audrey and Kyle another shout out for your excellent customer service and proactiveness. After implementation it hasn't been great but we are hoping things can perk up. We had our implementation specialist for about 3 months but honestly it could be longer. Maybe have an implementation specialist part of the long term care specialist to help. They just have way more knowledge with the system then long term care. Also past people like sales and the introduction to Paycom training never responded back to any concerns we had to help us and guide us to someone who could. That was disappointing. We hope to continue to learn about Paycom's system and use it to the fullest capability.