
Clair
GBAmazing Company to Work with There is very friendly staff that is always available for support. The specialists are amazing. The client relations specialists are in communication reviewing usage and how we can better utilize all that Paycom offers. Everyone that I work directly with becomes family.

Eric
GBTerrible Customer service Terrible Customer service. Their 800 number people don't even know their own system. Issues are not resolved. They constantly push you to automate everything when they can't even fix small issues such as deductions or earnings. It's laughable that I could "save" time by having them incorrectly pay all of my employees. "Save Time and Money" It's misleading advertising.

Ron
GBNew Implementation The conversion from our old systems to the Paycom complete HCM system was the best I have ever been involved with. The assigned project manager had an excellent command of the platform and effectively customized areas of the system around our needs. The entire project was managed thoroughly with excellent communication and follow-up and kept on schedule.

kevin hunter
GBBest Experience What a difference in customer service! We have been using ADP for 20+ years, and Paycom, by far, has the best customer service. Austin answers his phone with one or two rings. ADP, you need to go through all these hoops just to reach someone, and then you get transferred again to voice messages. Paycom is highly recommended.

Sha' Wolford
GBNothing is perfect but Paycom makes… Nothing is perfect but Paycom makes things a lot easier and more streamlined. My Paycom Rep is Angelica Rodriguez, and she is a very professional and polite young lady. She has a calming demeanor and is very knowledgeable in her actions. She is a Godsend! She is patient and always returns your call, even if just a quick email to say when she can help. If Angelica does not know the answer, she leans on her team to get the correct answers needed for the client.