Maui shopper
GBA productive experience with Anderson Smith I worked with Anderson Smith to change flights previously changed by the airlines without notifying me in advance. He was patient and very helpful. He asked for needed info and waited while I retrieved some of the info from my files/computer. He also verified my name on my passport and credit card for security reasons. He always told me when he was putting me on hold and checked back within a reasonable time. He also called me back when he said he would. He arranged new flights on another airline, handled the cancellation with the first airline and helped to get a refund of the first airline charge. Anderson was professional and pleasant to work with.
Sharynne Frazer
GBNICOLAS NUNEZ NICOLAS NUNEZ, WAS MY GUARDIAN ANGEL. I HAVE NOT TRAVELED IN A WHILE AND WAS NOT CMFORTABLE WITH ALL THE RESEARCH ONE HAS TO DO. DEALING WITHSEAT SELECTION/PAYMENT, BAGGAGE SELECTION/PAYMENT - BOARDING PASS AND LUGGAGE CHECK IN. NICOLAS CONTINUE TO RE-ASSURE ME THAT HE WOULD TAKE OF EVERYTHING AND NOT TO WORRY. HE DID JUST THAT! MY FLIGHT LEAVES TOMORROW FOR ORLANDO AND I KNOW IT WILLBE A SMOOTH TRIP. THANK YOU SOOOOOOOOOO MUCH NICOLAS NUNEZ!!
L.E. Welden
GBDave and Emily were fantastic Dave Carlos and Emily were fantastic. Dave couldn't have been nicer! He stayed on the phone with me for almost an hour, helping me rearrange travel after I got snowed in in Oregon! So professional and courteous. I couldn't say enough nice things about his outstanding job in helping me out. What a lifesaver! And Emily helped me (very patiently) with this link! Thank you! Thank you! Thank you!
RAJ NAGARAJAN
GBPLEASANT EXPERIENCE TO REMEMBER! This is to share my pleasant experience with Roma Wilson who helped me to confirm our family seats on our various reservations with Singapore Airlines. She was very professional, pleasant to talk to, patient to listen to and courteous in taking care of all the requests. She is an example of caring beyond expectations! She is an asset for your company and don' let her leave. All the best!
Lora Warren
GBDavid cooper was very understanding and… David cooper was very understanding and patient. He was very pleasant and went step by step during the whole process of purchasing my tickets . I would refer to the airlines to others,